1 day ago
In your new role as a Service Support Manager you will build relationships and rapport with each contract client, complete audit inspections and review performance of delivery against the Service Level Agreement and Cleaning Specification. You will manage and implement weekly documents such as staff attendance sheets and housekeeping logs as well as delivering adequate health and safety compliance and following the clients statutory fire and safety regulations to mitigate any risks.
In order to be successful in this role you will need have previous management experience ideally in facilities management, experience of managing soft services and a Health and Safety IOSH qualification is desirable. You will also have good communication skills understanding written and verbal English, be highly organised, effectively prioritise your own workload and be IT literate to use Microsoft Office.
At Mitie, you will be working for the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. You will be part of a workforce with over 77,000 people, 100+ office locations, and thousands of customers across the country, there is no limit to what you can achieve if you work for us.