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Service Continuity Advisor - Rolls Royce

  • Location


  • Sector:

    Facility / Cleaning

  • Job type:


  • Salary:

    Not Specified

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Client:


Job Description

u00a0Regular system interrogationBuilding and developing relationships with regional planners and operations teams including weekly chases of open jobs.Upload correspondence i.e work sheets, certificates, quotes onto the CAFM systemProvide excellent customer service to meet the expectations and requirements of both internal and external clients.Carry out regular checks on job status and close down where required.Ensure planned maintenance and reactive tasks are completed within the contract SLAu2019sRespond to emails within given guidelines/timeframes.Raising jobs and SLA review of tasku00a0Share Point managementFiling / Uploading certificates in activity folders and Maximou00a0 u00a0u00a0In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by the Contract Manager.

Candidate Description

u00a0Excellent PC knowledge u2013 Excel, Word, EmailGood organisation and administration skillsAccuracy and attention to detailExcellent communication/interpersonal skillsAbility to liaise at all levels using tact and diplomacyEnthusiastic with positive u201ccan dou201d approachWork well during times of pressureCalm nature u2013 even temperamentA knowledge of the hard services and Facilities Management sectors is desirable but not essentialHigh level of motivationExcellent organisational and planning skillsProblem SolverAbility to multi-task

Employer Description

Mitie was founded in 1987, Mitie is the UKu2019s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, thereu2019s no limit to what you can achieve if you work for us.