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Senior Account Manager

  • Location

    Birmingham

  • Sector:

    Business services

  • Job type:

    Permanent

  • Salary:

    Not Specified

  • Job ref:

    WRT-2021-04-30-458029484CE3

  • Published:

    1 day ago

  • Expiry date:

    2022-01-03

  • Client:

    PWC

Job Description

We are looking for a strong Senior Sales and Account Management professional to join our Midlands team and support our regional key account programme through:

  • Growing relationships and driving profitable growth across an allocated portfolio of accounts

  • Successful delivery and management of the Midlands key account programme

    We are looking for someone who is experienced and comfortable in front of senior stakeholders and can demonstrate a strong track record of successfully building long term client relationships. You will use your sales expertise combined with your acquired knowledge of our products and services to build credibility with your clients and identify new business opportunities for PwC. In addition to this, you will have the opportunity to support, shape and lead on the execution of our Midlands region key account programme. About the team This role sits within the Sales capability, part of Sales and Marketing, PwC's centralised support function, and covers all aspects of professional services marketing, sales support and business development. We work together with the Clients and Markets Executive to build and sustain competitive advantage. We execute our go-to-market strategy using our expertise, talent and assets to drive commercial outcomes, for us and our clients. The Sales capability operates with a culture focused on client-centricity and our clients issues, ensuring we are operating with a commercial mindset and a consistent level of quality and excellence in all we do. We work together to ensure these attributes are present in all activities and interactions, every day., The successful individual will need to build relationships with senior management, the business and account teams across our three Midlands offices (Birmingham, East Midlands and Milton Keynes) whilst reporting into the Midlands Sales and Marketing Business Partner.

  • Establish yourself as the focal point of all activity on your accounts, both internally and with the client.

  • Drive external client facing activity by securing meetings and building commercial relationships with new and existing contacts.

  • Develop a pipeline of opportunities on each account and drive the pursuit process through to conclusion.

  • Develop a thorough understanding of your clients key issues and the relevant PwC propositions, ensuring we deliver the full breadth of the firm for their benefit.

  • Lead account planning meetings, ensuring they are client focused, commercial and actions are delivered upon.

  • Support and attend client senior independent feedback sessions, utilise feedback to inform future planning and account development in order to address clients' needs.

  • Drive excellence across the Midlands key account programme through: 1. The adoption of the PwC account planning framework 2. Exemplar use of our CRM system in tracking and reporting account activity 3. Timely and accurate reporting against the required KPIs 4. Coach Partners and Staff on business development & account management best practice.

Candidate Description

Are you an established and motivated Senior Sales and Account Management specialist? Do you have experience of growing new relationships, winning profitable new business and delivering exceptional client and stakeholder experience? Join PwC.,

  • Significant experience in a new business development or account management role within PwC and/or other complex service focused organisations.

  • Experience of programme / project management, either leading or making a significant contribution to the delivery of a key account programme or similar.

  • Strong knowledge of Pursuit, SPIN, Miller Heiman or another relationship/sales methodology along with evidence of using in practice to drive opportunities through to revenue.

  • Evidence of driving new business on key accounts or across an industry vertical through activity such as;

  • identification of new contacts at the targets who are potential buyers

  • driving new propositions across a portfolio

  • identifying and driving repeatable solutions

  • Demonstrate experience of developing and managing relationships with key decision makers at key accounts.

  • A track record of generating revenue with new relationships.

  • The proven ability to develop and drive a sustainable pipeline of opportunities.

  • Previous experience of managing / driving sales campaigns with associated project management skills

  • Evidence of working with other teams in Sales and Marketing on cross-functional projects

  • Ability to manage multiple stakeholders at a senior level

  • Strong Business and Commercial acumen allowing you to analyse and interpret data

  • An ability to interrogate the local market and identify key trends

  • Experience of working in professional services and/or other complex service-focused organisations.