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Security Operations Supervisor

  • Location


  • Sector:

    Facility / Cleaning

  • Job type:


  • Salary:

    Not Specified

  • Job ref:


  • Published:

    about 1 hour ago

  • Expiry date:


  • Client:


Job Description

  • To assist with the Management of the One FM Security Team to ensure that the operation meets all agreed regulatory, safety and performance standards, and meets clients expectations.

  • To assist with the recruitment, motivation, development of the Security Team. Ensuring that they are able to competently perform their activities.

  • To ensure the contract / assignments within the scope of works are delivered as per the agreed specifications.

  • To be first point of contact with Officers for welfare and H&S procedures.

  • To be first point of contact for typical HR related tasks such as return to work meetings for Officers, absence and disciplinary investigation meetings as required (not exhaustive).

  • To be proactive in accident investigations, incident investigations and disciplinary processes.To take responsibility and accountability for operational changes during silent hours.

  • To have the ability and confidence to step in to the Operations Coordinator's role in the event of Annual leave or Absence to alleviate the pressures on the Operations Support Manager and Contracts Manager.

  • To liaise with the Operations Coordinator for scheduling and training needs for all officers.

  • To Supervise & Manage the deployment of the Security team to ensure that Sellafield, NDA and INS assets are protected at all times.

  • To assist in ensuring that all Security Team members are trained and assessed as being competent in the Security role.

  • Ensure that the performance of the Security Team is checked and audited as per schedules. Both during normal operational hours and silent hours.

  • To ensure that areas of non-performance are identified and reported to the Operations Coordinator, Operations Support Manager and the Contracts Manager for investigation

  • To ensure that all Security Officers comply to the Assignment Instructions

  • To carry out a minimum of two site visits during working and silent hours and that the appropriate documentation is completed for auditing purposes.

  • Maintain and promote the reputation of the company, delivering the exceptional, every day.

  • To assist in the conducting of staff appraisals in line with company policy (MiReviews).

  • To ensure that work safe, home safe, toolbox talks are carried out on all Security Officers and the correct documentation is completed within appropriate timescales.

  • To complete monthly/weekly/daily administrative tasks as directed by Contracts Manager and Operations Support Manager. This will be detailed within the Assignment Instructions

  • Ensure regular welfare visits are carried out as directed by the Client, Contracts Manager, Operations Support Manager or the Accounts Director.

  • Work collaboratively with other MITIE personnel across OneFM sites.

Candidate Description

  • Hold valid SIA Security Guarding Licence or above with experience in the role.

  • Demonstrate excellent literacy and numeracy skills.

  • Demonstrate proficient computer-literacy skills and a working knowledge of Microsoft systems i.e. Outlook, Word, Excel.

  • Previous experience of Supervision and/or Management of a team.

  • Hold Full Current UK Driving Licence,

  • Willingness and desire to undertake further management training.

  • Professional appearance and presentation at all times.

  • Excellent organisational skills.

  • Flexible and able to adapt well

  • Excellent Communication skills

  • "Can do" approach to work

Employer Description

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 53,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

"Delivering the exceptional, every day…."

  • Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.

  • Our promise to our people: a place to work where you can thrive and be your best every day.

  • Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

  • Our culture - our core values and how we behave:

    o We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.

    o We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.

    o We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.

    o Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.

    o Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

    At Mitie we know that 'our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.