Connecting to LinkedIn...

W1siziisijiwmjevmdqvmtavmtmvndgvmjivymflm2zkntetowzlmc00nzi2lwe2zwytn2nkntizy2u2otg0l3yyx2jhbm5lcl9etumxlmpwzyjdlfsiccisinrodw1iiiwimjawmhg4mdbcdtawm2uixv0

Security Officer - Home Office

  • Location

    Darlington

  • Sector:

    Facility / Cleaning

  • Job type:

    Permanent

  • Salary:

    Not Specified

  • Job ref:

    REF26340Z

  • Published:

    about 1 month ago

  • Expiry date:

    2023-07-18

  • Client:

    Mitie

Job Description

Mitie has a great opportunity for a Security Support Officer to join the Total Security Management Team; the Security Officer will cover variousu00a0prestigious customer sites in Hartlepool and Teesside.u00a0 Must be Computer literate and have own transportYou will be expected, as a Security officer to show complete dedication to the role, you will be required to support covering our sites to a high level of proficiency. There may be occasion where notice cannot be provided to cover last minute absence or emergency cover. You will be responsible for various security requirements of the sites and maintaining a good corporate image and high standards of professionalism.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 To protect our customeru2019s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AIu2019s) and any subsequent changes.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 To undertake additional training to ensure continuous self-development.Main Duties could include any or all the following: -u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Management of access / egress control.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Meeting and greeting all individuals who attend site.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Conduct search duties at entry points.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Conducting internal patrols, checking for signs of damage, vandalism, theft, flood.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Communicating effectively with colleagues, client personnel and Mitie Management.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Management of keys and passes issue and return.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Dealing with fire alarm testing on an agreed basis.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Testing of other emergency systems; panic alarms, lift alarms, disabled toilet alarms.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Monitoring of CCTV systems and following procedures in the event of an incidentu00b7u00a0u00a0u00a0u00a0u00a0u00a0 Handling requests for viewing & downloading CCTV footage ensuring that the correct escalation and authority processes are followedu00b7u00a0u00a0u00a0u00a0u00a0u00a0 Production and submission of incident reports.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Keeping records of site activity through the Daily Occurrence Book.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Locking / Unlocking site.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Any other requests as communicated by MITIE and as agreed with client personnel.Operations:u00b7u00a0u00a0u00a0u00a0u00a0u00a0 To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Fully and satisfactorily complete all the tasks and duties on site as defined within the published Assignment Instructions (AIu2019s).u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must always be worn whilst carrying out your duties.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Comply with legal obligations and safety requirements of the role.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Follow instructions and procedures appropriately without unnecessarily challenging authorityu00b7u00a0u00a0u00a0u00a0u00a0u00a0 Work in a systematic, methodology and orderly way.Training:u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Fully and satisfactorily complete all required competency training.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 You are required to ensure you renew your licence 16 weeks before expiry.Security and Health & Safetyu00b7u00a0u00a0u00a0u00a0u00a0u00a0 Management of access / egress control.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Meeting and greeting all individuals who attend site.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Conduct search duties at entry points.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Conducting internal patrols, checking for signs of damage, vandalism, theft, flood.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Communicating effectively with colleagues, client personnel and Mitie Management.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Management of keys and passes issue and return.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Dealing with fire alarm testing on an agreed basis.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Testing of other emergency systems; panic alarms, lift alarms, disabled toilet alarms.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Monitoring of CCTV systems and following procedures in the event of an incident.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Handling requests for viewing & downloading CCTV footage ensuring that the correct escalation and authority processes are followed.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Production and submission of incident reports.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Keeping records of site activity through the Daily Occurrence Book.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Locking / Unlocking site.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Any other requests as communicated by MITIE and as agreed with client personnel.

Candidate Description

Person Specificationu00b7u00a0u00a0u00a0u00a0u00a0u00a0 The security officer will need to be Screened by the Home Office to SC Clearance Standard andu00a0be a team player with an enthusiastic attitude.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 The security officer should be able to work on own initiative.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Corporate security experience beneficial.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 A flexible Approach to work to suit the business needs.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Excellent customer service skillsu00b7u00a0u00a0u00a0u00a0u00a0u00a0 Ability to go above and beyond to support the client and visitorsu00b7u00a0u00a0u00a0u00a0u00a0u00a0 Excellent communication skills are required both written and verbal.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 It is important the Security Officer can keep calm under pressure.u00b7u00a0u00a0u00a0u00a0u00a0u00a0 Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act.Door Supervision or Security Guarding License essentialPublic Space CCTV licence preferred but training can be provided for right candidateMust Be SC Cleared or prepared to undergo SC Clearance

Employer Description

Mitie Total Security Management are one of the UKu2019s leading security companies providing integrated and risk-based security servicesAt Mitie we know that u2018our diversity makes us strongeru2019. Weu2019re committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right., Itu2019s the little things that count -On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.