about 8 hours ago
To manage and monitor the allocated work to key subcontractors and engineers, making certain satisfactory usage when updating Work Orders in Maximo, ensuring Work Orders are completed in adherence with agreed SLA's and KPI's and statutory compliance certification is provided and recorded on the system, prior to the completion of Work Orders by subcontractors. + Raise PO's in line with contract and agreed authorisation levels. + Monitor SLA's and ensure adherence, managing KPIs with our supply chain. + Monitoring and analysis of general supply problems identifying and implementing improvements. + To coordinate the subcontract process through effective liaison with other teams paying specific attention to lead times, KPI's, SLA's and agreed contractual liabilities. + To build, maintain and enhance relationships directly with our external clients, supplies, operations team and central departments. + Continuously review the internal processes and practices and make recommendations for improving the efficiency of the Supply Chain function. + Ensure communication with client and sub-contractors is clear (e.g. booking in visits, adherence to all client or Mitie specific security or health & safety procedures upon arrival). + In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by the Line Manager.,
Follow Group and company policies and procedures at all times;
Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
Use all work equipment and personal PPE properly and in accordance with training received;
Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Ensure compliance with Mitie's information security procedures in all activities;
Proactively identify and report security risks to your manager;
Report actual and suspected security incidents;
Note This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
Administration experience essential.
Relevant experience of financial systems together with Microsoft packages
Excellent data entry skills
Must have a flexible approach to working
A knowledge of the hard services and facilities management sectors is desirable
Ability to manage own time and prioritise workload
Relationship building skills - in particular to be a self-starter willing to take the initiative when necessary and excellent ability to work well within a team structure, and support and guide team members as required
Ability to work on own initiative to a high level of accuracy and to meet deadlines
Customer Care - Capable of delivering results and meeting customer expectations
Ability to generate, develop and present ideas and suggestions for improvements in order to achieve more effective working practises
Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.