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Job Title: Retail CCTV OPERATOR
Contract Type: Permanent
Location: Northamptonshire
Salary: Not Specified
Reference: REF15347G
Job Published: March 02, 2021 11:53

Job Description

Job Description

  • Remote usage of CCTV equipment to aide in the prevention and detection of internal and external theft

  • Liaison with store management teams to identify risk areas and prevent loss

  • Proactive and reactive live monitoring of stores, driven by risk-based deployment to detect, deter and disrupt all forms of crime against M&S

  • Responding to calls from M&S Stores providing end to end incident management including evidence gathering statement, incident report writing and collation of evidence packs.

  • Team-player as part of wider Connected Security solution

  • Provide outstanding customer service and support for M&S colleagues

  • Maintenance and adherence to operating procedures, service agreements, and compliance with company, contractual, legislative, statutory and local requirements, including all data protection regulation.​​​​​​​