Retail CCTV OPERATOR
|Job Title:||Retail CCTV OPERATOR|
|Job Published:||March 02, 2021 11:53|
Remote usage of CCTV equipment to aide in the prevention and detection of internal and external theft
Liaison with store management teams to identify risk areas and prevent loss
Proactive and reactive live monitoring of stores, driven by risk-based deployment to detect, deter and disrupt all forms of crime against M&S
Responding to calls from M&S Stores providing end to end incident management including evidence gathering statement, incident report writing and collation of evidence packs.
Team-player as part of wider Connected Security solution
Provide outstanding customer service and support for M&S colleagues
Maintenance and adherence to operating procedures, service agreements, and compliance with company, contractual, legislative, statutory and local requirements, including all data protection regulation.
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