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Reprographics Operative

  • Location

    Isleworth

  • Sector:

    Facility / Cleaning

  • Job type:

    Permanent

  • Salary:

    Not Specified

  • Job ref:

    REF21191F

  • Published:

    about 7 hours ago

  • Expiry date:

    2022-04-18

  • Client:

    Mitie

Job Description

  • Customer and client relationship management ensuring that we are meeting and where possible exceeding contractual obligations.

  • Manage and inspire team to deliver the highest level of service as per client standards.

  • Produce high-level reports both operational and financial.

  • Budgetary and P&L management to work towards and attain defined targets.

  • Indentify new initiatives to constantly improve service delivery.

  • Deliver a professional print service to one of Mitie's largest clients.

  • Staff management and development.

  • Contract development.

  • Contract communication.

Candidate Description

  • Knowledge of relevant procedures

  • Level of customer Service

  • Team Player

  • Health and safety awareness and knowledge

  • Communication

    At Mitie we know that 'our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right., + Relevant Health & Safety training and accreditations. + Proficiently experienced in people management activities and the processes around this. + Excellent proven communication and team working skills and to drive a team's improvement. + Demonstrate strong leadership. + A professional and organised individual who is also able to identify and manage the commercial and financial element of the business. + A Pro-active thinker who is always looking to improve the service, add innovation to the account and work toward contract growth. + Highly PC Literate and able to collate MI into a presentable format and present it to local stakeholders. The ability to communicate with different stakeholders within the business.

    Qualifications

  • Relevant Health & Safety training and accreditations.

  • Proficiently experienced in people management activities and the processes around this.

  • Excellent proven communication and team working skills and to drive a team's improvement.

  • Demonstrate strong leadership.

  • A professional and organised individual who is also able to identify and manage the commercial and financial element of the business.

  • A Pro-active thinker who is always looking to improve the service, add innovation to the account and work toward contract growth.

  • Highly PC Literate and able to collate MI into a presentable format and present it to local stakeholders.

    The ability to communicate with different stakeholders within the business.

    Additional Information

    Supervisor experience preferable but not essential

    Communication skills - to provide

Employer Description

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

Values: Delivering the exceptional, every day

  • Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.

  • Our promise to our people: a place to work where you can thrive and be your best every day.

  • Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

  • Our culture - our core values and how we behave:

  1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
  2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
  3. We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
  4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
  5. Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.