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Retail Security Officer - Fulltime 45Hrs/WK on permanent site

  • Location

    Kettering

  • Sector:

    Facility / Cleaning

  • Job type:

    Permanent

  • Salary:

    Not Specified

  • Job ref:

    REF19990L

  • Published:

    about 1 month ago

  • Expiry date:

    2034-08-26

  • Client:

    Mitie

Job Description

Paying u00a39.50u00a0Per Hour. This role would be ideal for a security professional who has a customer service orientated approach; looking to further their working experience within a retail environment. A confident and outgoing personality would be perfect for this role to ensure effective client interaction throughout the shift. The rota provides a good work life balance, with no starts earlier than 0700 and not finishing later than 2000; this is subject to seasonal changes - NO NIGHT SHIFTS.u2022u00a0u00a0u00a0 You will report into the siteu2019s security operations manager.Main Dutiesu2022u00a0u00a0u00a0 Acting as a visual deterrent spending approx. 65% of time on the shop floor u2013 able to deter and when required safely detain offenders in accordance with H&S trainingu2022u00a0u00a0u00a0 Utilising the store security systems, CCTV, EAS gates, etc, to support the security activity.u2022u00a0 u00a0u00a0Working in liaison with covert security operatives.u2022u00a0u00a0u00a0 Investigating any losses, empty packaging, support enquiries regarding known offenders.u2022u00a0u00a0u00a0 Completing full and accurate incident reports and company documentationu2022u00a0u00a0u00a0 Reporting Crime incidents to Crime Centre on a company provided tablet.u2022u00a0u00a0u00a0 Completing routine patrols of the store to ensure customer safety and maintaining a strong security presence to all members of the public.u2022u00a0u00a0u00a0 Recording completed patrols in daily activity sheets in liaison with the store point of contact.u2022u00a0u00a0u00a0 Attending the store briefings to provide a security update.u2022u00a0u00a0u00a0 Conducting shift handover procedures at the start and end of each shift to ensure all matters of concern or note occurring during a shift are passed on for the purposes of service and incident management continuity.u2022u00a0u00a0u00a0 Maintaining a safe and secure environment for all.

Candidate Description

u2022u00a0u00a0u00a0 Unrestricted right to work full time in the UK for a minimum period of 12 monthsu2022u00a0u00a0u00a0 Door Supervision or Security Guarding License essential.u2022u00a0u00a0u00a0 Excellent communication skills are required both written and verbal.u2022u00a0u00a0u00a0 Have a five - year checkable employment history or be able to produce documentary evidence of any period of unemployment, self- employment or full and part time education during that periodu2022 Own transportu2022u00a0u00a0u00a0 Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act.Desirable experienceu00a0u00a0u00a0u00a0u00a0 u2022u00a0u00a0u00a0 Previous experience of working in a retail Security role

Employer Description

Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.Our promise to our people: a place to work where you can thrive and be your best every day.Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.Our culture u2013 our core values and how we behave:We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.We go the extra mile: whether itu2019s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.Our customersu2019 business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.At Mitie we know that u2018our diversity makes us strongeru2019. Weu2019re committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.