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Property Management team

  • Location

    Manchester

  • Sector:

    Trade / Retail

  • Job type:

    Permanent

  • Salary:

    Not Specified

  • Job ref:

    28070

  • Published:

    27 minutes ago

  • Expiry date:

    2022-03-12

  • Client:

    CBRE

Job Description

CBRE are looking for a surveyor to join the North West Property Management Team. Based in Manchester you will be the lead surveyor responsible for managing a portfolio of assets across various clients, both local and national, with a focus on mixed-use and industrial logistics. It is therefore preferable that you have previous experience in managing a range of asset types and have a strong focus on client relationships and customer service. The Northern Property Management team are responsible for managing properties across a number of key clients throughout the country including CBRE Global Investors, Harbert Corporation, Picton, and Deutsche Asset Management. The Manchester team specifically comprises 8 fee earners and plans to grow further through existing and new clients. The team is friendly, sociable and dynamic and offers several opportunities including:

  • Interesting and varied work across asset classes.

  • Client facing role with the opportunities to lead client relationships and grow instructions.

  • Structured training and career progression

  • A strong internal support network.,

  • Manage the transition of client/properties in and out of CBRE management

  • Responsibility for compliance relating to sites under their control, taking action or escalating any issues relating to non-compliance

  • Carry out property inspections

  • Responsibility for taking the appropriate action in response to any legal notice received in relation to a managed property

  • Responsibility for preparing data for client meetings

  • Attending client meetings, ensure recording of minutes and carrying out of actions arising

  • Reading of leases and ensuring accurate data is maintained on the property management system

  • Ensure rent demands are raised accurately and on time

  • Provide recommendations to clients to recover rent and other sums due under the lease terms

  • Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager

  • Ensure all tenant application fee invoices are raised and paid promptly

  • Work with the on-site facilities teams to review and obtain approval of service charge budgets

  • Review service charge cash flows and budgets subject to client requirements

  • Approve service charge year end reconciliations in accordance with RICS guidelines / client instruction

  • Identify and progress opportunities for cross-selling activities

  • Responsibility for arranging and chairing occupier meetings and occupier liaison as required

  • Ensure recording of minutes of occupier meetings and 1-2-1 meetings are completed and all actions arising from the meeting are dealt with

  • Take appropriate action for all forthcoming lease diary events

  • Identify opportunities for providing additional services to clients and provide appropriate recommendations.

  • Review tenant applications and prepare client recommendations

  • Be fully conversant with, and adhere to, the rules and procedures contained in the Company's FCA Insurance Business Compliance Manual

  • Explore opportunities for new business generation and be an efficient presenter

Candidate Description

Key Skills/Knowledge

  • Ideally RICS qualified

  • Constantly updating knowledge of legislation relating to property management

  • Able to build and maintain client relationships and internal relationships with other service lines

  • Use and grow knowledge of law relating to property management in order to make recommendations to the client

  • Understand and grow knowledge of the clients' investment objectives

  • Be able to recognise opportunities for selling additional services to clients, including cross-selling

  • Able to build and maintain tenant / customer relationships

  • Be able to apply legal principles of tenant applications for consent and the processes to be followed

  • Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements including the terms of the lease

  • Understand credit control methods

  • Able to use IT software such as Word, Excel and other databases

  • Understand and use industry / CBRE specific IT applications

  • Able to contribute to the team and department business plans

  • Able to work as part of a team, supporting other team members and assisting the lead Director in the department in the running of the team.

  • Build and maintain relationships with other parts of the wider CBRE service lines