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Project Manager

Job Title: Project Manager
Contract Type: Permanent
Location: Manchester
Industry:
Salary: £45000 - £46000
Reference: 106941-34526502, Ch44 8ED
Job Published: February 25, 2021 11:54

Job Description

Job Description

Due to several new projects, we are growing our team. As Project Manager you'll provide project management capability across Transitions, Transformation or Business Change. This could include the transition of services into or out of Serco or could involve the need to diagnose, articulate and resolve client problems, working closely with them to implement innovative solutions and realise benefits. You'll be responsible for the whole lifecycle, including planning, management, coordination, financial controls, and project governance. Throughout it all you'll make sure all projects are accomplished using the most efficient resources, are within budget, on time, and that they meet our objectives. Managing multi projects at any one time you'll know how to use your influence, communication and leadership skills to get things done. You won't do this alone; however, you'll work closely with our wider projects team and with our dedicated and passionate operational teams, all of whom live our values

Candidate Description

of Care, Trust, innovation and Pride. The role is predominantly based at home, but you may be required to work in our offices in Liverpool and Manchester. What you'll need to do the role, You will be an experienced Project Manager who has worked in a Customer Services/Contact Centre environment previously. You'll have strong project management capabilities with evidence of project and programme management knowledge, techniques and approaches. You should also have experience in Transitions, Innovation, Business Change. Project Management qualified you'll have proven ability to manage and deliver multiple project work streams within budget and on time. It is imperative that you are flexible, can work in a complex environment with multiple competing priorities and are not afraid to challenge the status quo.

Employer Description

Serco is one of the leading public sector providers of Customer Services. We pride ourselves on delivering high quality services, often supporting some of the most vulnerable people in society - and by joining us as a Project Manager for Customer Services, you'll ensure that we continue to deliver this incredibly important & vital work., Why Serco? Meaningful and vital work: The nature of our business means you will do important work that really matters - delivering essential services that touch people's lives; something even more prevalent in today's world; A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways; Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in our well-established, close knit, supportive team; What we offer:

  • Salary from £46,155 per annum & pension matched up to 6%

  • Company Car and Bonus

  • 25 days annual leave plus bank holidays and the chance to buy more;

  • Flexible/agile working environments;

  • The chance to make a positive difference in a company passionate about diversity and inclusion! You will be part of our special people-driven culture

  • where our diverse and caring workforce support not just each other but the wider community that relies on our services. Please apply now and upload a copy of your CV and cover letter for the chance to join our team. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.