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Programme Manager

  • Location

    Chelmsford

  • Sector:

    Facility / Cleaning

  • Job type:

    Permanent

  • Salary:

    Not Specified

  • Job ref:

    REF22660I

  • Published:

    about 3 hours ago

  • Expiry date:

    2024-06-25

  • Client:

    Mitie

Job Description

The Mitie PMO team are embedded in the Clients office in Essex County Council.u00a0 The PMO is responsible for the end to end delivery of all projects (strategy through to completion/close-out) in line with the agreed processes.u00a0 Year on year project spend is approx. 15M GBP.u00a0 The PMO maintains the FMP and pipeline of activity for the next financial year as well as reacting to insurance works and other ad-hoc activity.u00a0 The PMOu2019s main aim is to provide the Client with an auditable strategic planning, and project delivery solution, which ensures value for money and provides consistent delivery to quality whilst meeting key Core Estate and Schools estate time and budget constraints.u2022u00a0u00a0u00a0 Responsible for planning, governance and for overseeing the successful delivery of the Schools and Core Estates programmes.u2022u00a0u00a0u00a0 Ensure Client requirements are developed and delivered robustlyu2022u00a0u00a0u00a0 Maintain Client satisfaction/key stakeholder relationshipsu2022u00a0u00a0u00a0 Ensure programmes are delivered, and provide value for moneyu2022u00a0u00a0u00a0 Delivery to be assured within programme constraints (time, budget, quality)u2022u00a0u00a0u00a0 Governance of all reporting and process requirementsu2022u00a0u00a0u00a0 Drive innovation and continuous improvements in project deliveryu2022u00a0u00a0u00a0 Ensure the Programme and Project teams act as one.Strategy and Planning: u2022u00a0u00a0u00a0 Under the direction of Head of PMO support the development of strategy for the next financial year.u2022u00a0u00a0u00a0 Planning and project set-up (develop project delivery/procurement strategy, define the brief, on-board and engage with the project manager and consultant team).u2022u00a0u00a0u00a0 Support the project triage process where required.u2022u00a0u00a0u00a0 Set initial project timeline (liaise with the PM re the delivery).u2022u00a0u00a0u00a0 Develop a robust set of Client requirements and seek approval in line with account processes.u2022u00a0u00a0u00a0 Enter progress updates into the programme tracker (excel or technology platform)u2022u00a0u00a0u00a0 Develop project delivery strategy (consider all options).u00a0 Seek sign-off in line with account processesu2022u00a0u00a0u00a0 Define, engage with and on-board the team prior to the start of RIBA 2.u2022u00a0u00a0u00a0 Manage CDM responsibilities in RIBA 0 and 1.u00a0 Hand-over to PM at RIBA 2.u2022u00a0u00a0u00a0 Develop and deliver a robust hand-over to the PM at RIBA 2.Design:u2022u00a0u00a0u00a0 Act as governance during the design phaseu2022u00a0u00a0u00a0 Ensure the project management team are handed over the Clientu2019s requirements.u2022u00a0u00a0u00a0 Introduce all relevant stakeholders to the project managment team and support the PM in arranging the project kick-off meeting.u00a0 Attend the kick-off meeting.u2022u00a0u00a0u00a0 Attend design and project progress meetings as required.u2022u00a0u00a0u00a0 Assist the project management team in the delineation of roles and responsibilities.u2022u00a0u00a0u00a0 Review the PM's initial Project Risk Register. Be prepared to support risk mitigation as required.u2022u00a0u00a0u00a0 Be prepared to support decision making and design sign-off as requiredu2022u00a0u00a0u00a0 Manage communication with the Client should there be a significant change to the Client's requirements.u2022u00a0u00a0u00a0 Review project management deliverables for completeness and accuracy against the Client's requirements.u2022u00a0u00a0u00a0 Be prepared to provide cover for the Project Managers when on leave.Procurement:u2022u00a0u00a0u00a0u00a0u00a0u00a0 Ensure procurement processes and policy are adhered tou2022u00a0u00a0u00a0u00a0u00a0u00a0 Reviewing tender responses in support of the project manageru2022u00a0u00a0u00a0u00a0u00a0u00a0 Attend interviews as requiredu2022u00a0u00a0u00a0u00a0u00a0u00a0 Assist in tender scoring as requiredu2022u00a0u00a0u00a0u00a0u00a0u00a0 Assist in the development of the supplier recommendationu2022u00a0u00a0u00a0u00a0u00a0u00a0 Assist the Head of PMO by highlighting capability and capacity gaps in the existing frameworku2022u00a0u00a0u00a0u00a0u00a0u00a0 Assist the project manager to resolve any commercial/delivery issues with suppliers.Construction/Delivery:u2022u00a0u00a0u00a0 Ensure all projects are being managed in line with account processes and policy.u2022u00a0u00a0u00a0 Review the PM's Master Programmeu2022u00a0u00a0u00a0 Review the PM's updated risk register.u2022u00a0u00a0u00a0 Attend the construction kick-off meeting.u2022u00a0u00a0u00a0 Act as first point of escalation for the Project Manager and internal stakeholders.u2022u00a0u00a0u00a0 Review the PM's progress reports and be prepared to support the resolution of issues to ensure the project is delivered to time, cost and quality.u2022u00a0u00a0u00a0 Review change control.u2022u00a0u00a0u00a0 Support the Project Manager with the resolution of risks and issuesu2022u00a0u00a0u00a0 Lead discussions with the Client if there are changes to the Client requirementsu2022u00a0u00a0u00a0 Drive Client decision making where requiredHand-over and Close- out:u2022u00a0u00a0u00a0 Provide governance over the hand-over and close-out processu2022u00a0u00a0u00a0 Attend the lessons learned meeting and input governance lessonsu2022u00a0u00a0u00a0 Assist the PM in the collation of O&M Manuals, project sign-off and financial close-out.BAU:u2022u00a0u00a0u00a0 Attend team meetings workshops as required.u2022u00a0u00a0u00a0 Support the Supplier Quarterly Business Review (QBR) meetingsu2022u00a0u00a0u00a0 Chair Programme Meetings as required to review project progress with the PMOu2022u00a0u00a0u00a0 Providing technical input and mentoringu2022u00a0u00a0u00a0 Develop and deliver workshops (delivery focused) to maintain team culture and upskill.u2022u00a0u00a0u00a0 Develop and maintain a Programme Risk Register.Conduct a 'high risk call' meeting periodically to communicateu00a0 and discuss infrastructure delivery risk across the portfolio.u00a0

Candidate Description

u00a0Project/Programme Management:u2022u00a0u00a0u00a0 Previous real estate and construction experience essentialu2022u00a0u00a0u00a0 Skilled in the use of all project management documentationu2022u00a0u00a0u00a0 Willing to travel as required to project destinationsu2022u00a0u00a0u00a0 Able to solve multi-faceted and complex tasksu2022u00a0u00a0u00a0 Able to develop high quality reportsu2022u00a0u00a0u00a0 Demonstrate a strong financial awarenessLeadership and soft skills:u2022u00a0u00a0u00a0 Excellent communicator and able to deliver information in a logical, clear and concise manner.u2022u00a0u00a0u00a0 Able to incentivise and manage a teamu2022u00a0u00a0u00a0 Excellent at building and maintaining relationshipsu2022u00a0u00a0u00a0 Able to drive decision making at a senior levelu2022u00a0u00a0u00a0 Able to hold senior level conversations to present and discuss and resolve issuesTechnical:u2022u00a0u00a0u00a0 Has a good technical grounding in construction and office refurbishments.u2022u00a0u00a0u00a0 Understands the project team structure and their roles and responsibilitiesIT:u2022u00a0u00a0u00a0 Comfortable with the use of Microsoft Project for basic planning.u2022u00a0u00a0u00a0 Competent with the use of Microsoft tools (Power Point, Excel, and word)u00a0

Additional Information

Follow Group and company policies and procedures at all timesReport any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environmentUse all work equipment and personal PPE properly and in accordance with training receivedReport any issues or training needs to your line manager and /or via your divisional incident reporting systemu00a0

Employer Description

Mitie was founded in 1987, Mitie is the UKu2019s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, thereu2019s no limit to what you can achieve if you work for us.u00a0