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Plan Zero Client Development Director

Job Title: Plan Zero Client Development Director
Contract Type: Permanent
Location: London
Salary: Not Specified
Reference: 216054208-2
Job Published: March 04, 2021 11:53

Job Description

Job Description

Mitie is seeing tremendous growth in our sustainable facilities and carbon management offerings. We want to accelerate bringing these offers to our top customers. We believe the next decade will be critical in our efforts towards addressing the climate emergency and our customers will address this with renewed vigour after this COVID crisis is past us. The Client Development Director will be part of the Plan Zero senior leadership team working with our client base and our strategic account teams to develop opportunities to accelerate progress towards defining and deploying Plan Zero activities. Our projects and services under the Plan Zero umbrella of services will be sold at C-Level and top down. Clients need to see the big picture which we can deliver and then pick a piece or few pieces to trust us with. The Client Development Director will be part of a senior team responsible for building the trust and delivering these pieces of work to exceed client's expectations. It is anticipated the Client Development Director will spend at least 60% of their activities on work winning, 20% of their time ensuring work is delivered exceptionally for what they have sold, and 20% of the time on external brand building for Mitie. The Client Development Director will be 100% customer focused, blazing a trail on work winning. Role Deliverables:

  • Volume of work won in assigned accounts

  • External brand development actions

  • Size of qualified pipeline of prospects/opportunities External interfaces: Chief Financial Officer, Chief Procurement Officer, Chief Sustainability Officer, Chief Facilities/Real Estate Officer, Chief Engineering/Technical Officer, Chief Information Technology Officer Internal interfaces: Plan Zero Capex Project Development Director, Specialist Business Development Lead, Strategic Account Managers, Account Directors, Managing Directors, Service Delivery Directors, Service Delivery Managers, Sales & Business Development Directors / Managers Maiin Duties

  • C-Level value proposition development. Works with strategy and marketing to develop our pitches and commercial for innovative commercial models

  • C-Level prospecting presenting the full breadth of Mitie outcomes (safety, reliability, efficiency and sustainability, wellness)

  • Lead C-Suite and senior level development workshops and solution development

  • Able to also talk to Director Level with degree of detail on Sustainability and Plan Zero topics

  • Leadership skills to drive an internal cross functional team to develop client specific proposition based on drivers and workshops

  • Collaborates with and provides support and guidance to SAM/AM

  • Continue engagement with SAM/AM and Client throughout to ensure work in all MITIE areas as applicable comes through

  • Direct all opportunities

  • Able to be a Mitie face of Plan Zero as a service to market and seen as industry thought leader

  • Drive delivery teams to service excellence to ensure what is sold is delivered

  • Ability to gain trust and commitment from senior leaders, to act and spend money with us

  • Commercial acumen to structure creative deals, models, and pilots