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Partner Relations Consultant

Job Title: Partner Relations Consultant
Contract Type: Permanent
Location: Borehamwood
Salary: Not Specified
Reference: WRT-2021-02-19-4125B342AF68
Job Published: February 23, 2021 12:21

Job Description

Job Description

  • Manage portfolio of restaurant partners to help them get the most out of their spend on our restaurant advertising products

  • Act as point of contact to restaurant partners with Promoted Placement to resolve and provide solutions for restaurant partners through phone, email and online demonstrations

  • Work closely with the Sales team to support our business objectives

  • Resolve enquiries by extracting insights from data available

  • Educate restaurant partners on our advertising products and solutions

  • Ensure high restaurant partner satisfaction, both in terms of product performance as well as service delivery

  • Provide support to the team with day-to-day administration

  • Resolve restaurant partner complaints related to our restaurant advertising and growth solution products

  • Liaise regularly with other internal departments

  • Support Ireland estate where required.

Candidate Description

  • Proven work experience as a Sales Account Manager or Sales Account Executive

  • Proven ability to manage multiple projects, prioritise workload and work to deadlines

  • Excellent listening, verbal and written communication skills

  • Good understanding of the food delivery industry

  • Self-motivated and able to thrive in a results-driven environment

  • Natural relationship builder with integrity, reliability and maturity

  • Critical thinking and problem-solving skills

  • Team player, you know what a good team dynamic looks like