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Opticians Team Leader

Job Title: Opticians Team Leader
Contract Type: Permanent
Location: Uttoxeter
Industry:
Salary: Not Specified
Reference: 132100BR
Job Published: November 21, 2020 23:01

Job Description

Job Description

A very exciting role where you will lead the day to day activities of the store. Reporting to the Store Manager - Hub you will drive the team to provide the very best in store customer experience at Boots Opticians and from start to the end of the customer journey.,

  • Leading the team instore to deliver a culture of exceptional care for colleagues and customers, putting the customers at the heart of my decision making.

  • Driving the team to deliver the Hub local plans for Enhanced Services

  • Proactively managing clinics on the day to drive up productivity and efficiency

  • I am responsible for the day to day maintenance Clinical and Health and Safety standards in store

  • Supporting the Store Manager - Hub to deliver the highest retailing standards, walking the shop floor on every day, having a robust operational platform to deliver clean, a well presented shop floor and clinical areas and that our colleagues are at their best all of the time

  • Support the development of the Optical Consultant team

  • Keyholder responsibilities, ensuring the operational procedures of the store are followed

Candidate Description

You will have leadership experience and be widely respected by peers, customers, Store Manager - Hub and Area Manager. Key capabilities include:

  • The ability to train and coach store colleagues.

  • You will be a motivator and great communicator in both 1:1 and group situations.

  • Completed minimum level of clinical opticians knowledge (BOOST or Equivalent)

  • Creating a positive in store culture with a delivery mind-set. You will be a great listener and have your finger on the store pulse

  • Keeping up to date with your own learning and development