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Lead Contract Support

  • Location


  • Sector:

    Trade / Retail

  • Job type:


  • Salary:

    Not Specified

  • Job ref:


  • Published:

    about 22 hours ago

  • Expiry date:


  • Client:


Job Description

To provide exceptional customer service and a comprehensive financial and administrative service through leadership of the Contract Support Team. Support the Finance & Contract Support Manager / Client Finance Manager with month-end and financial reporting (client and corporate). It is key that the Lead Contract Support understands procedures, processes and operates them to the required standard, encouraging best practice across the business.

Key Tasks:


  • Build and develop relationships with key business and account stakeholders, customers and suppliers.

  • Procurement Champion role - Drive high quality commercial performance through understanding the contractual commitments, better buying and use of preferred suppliers.

  • Conducting supplier surveys on MySupplier

  • Liaising with the client regarding payment of invoices

  • Weekly debt calls with contract teams


  • Support the preparation and delivery of monthly Contract and Business Unit Reviews.

  • Manage the Contract Support Team in the production of billing application, calculating margins, raising invoices and submitting to client.

  • Managing the Contract Support Team to control the invoice pool.

  • Creation and review of management reports such as Client expenditure vs Budget, WIP, Unbilled Revenue, Debt, OPO's & Invoice Pool.

  • Raising Purchase Orders when required.

  • Reviewing open Purchase Orders.

  • Policy and procedure compliance.

  • Comprehensive spend tracking.

  • Manage the team's submission of weekly reports to include WiP, Debt, Invoice Pool and OPO updates.

  • Team KPI management and support

  • Dynamics AX system champion


  • Build a Contract Support Team and ensure team is effectively utilised.

  • Lead and develop a Contract Support Team, providing the necessary training and development to ensure effective delivery.

  • Update labour allocations to ensure accurate client reporting.

  • Hold Contract Support Team Meetings to share business updates and best practice.

  • Conduct Appraisals annually and Personal Development Plans as and when required.

    Processes, Procedures and Reporting

  • Ensure company policies and procedures are adhered to consistently throughout the Business Unit / Contract and Contract Support Team.

  • Deliver the accuracy and integrity of accounting records and financial systems, identify opportunities to enhance system efficiencies.

  • Demonstrate knowledge of procedures and processes and deliver these to the required standard.

Candidate Description

  • Part qualified(or AAT qualified) or at least a desire to study accountancy & finance qualification (CIMA/ACCA)

  • IT Skills to achieve key tasks and give the business a sound reporting base. Excel (Pivot tables/Lookups).

Employer Description

Birmingham - England - United Kingdom of Great Britain and Northern Ireland, Bristol - England - United Kingdom of Great Britain and Northern Ireland, Leeds - England - United Kingdom of Great Britain and Northern Ireland, Liverpool - England - United Kingdom of Great Britain and Northern Ireland, London - England - United Kingdom of Great Britain and Northern Ireland, Manchester - England - United Kingdom of Great Britain and Northern Ireland, As one of the business units in CBRE, Global Workplace Solutions provides end-to-end services across the complete lifecycle of the workplace, helping to improve business operations and reduce cost. As a one-stop solutions provider with a broad array of long-term customers and customized services, Global Workplace Solutions has delivered US$3 billion in savings to customers over the past ten years. CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world's largest commercial real estate services and investment firm (in terms of 2014 revenue). The Company has more than 70,000 employees and serves real estate owners, investors and occupiers through more than 400 offices worldwide., CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.