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Front of House Security Operative

  • Location

    Coventry

  • Sector:

    Facility / Cleaning

  • Job type:

    Permanent

  • Salary:

    £19459 - £19874

  • Job ref:

    REF22929B

  • Published:

    about 10 hours ago

  • Expiry date:

    2025-05-22

  • Client:

    Mitie

Job Description

  • The Front of house security officer will demonstrate a high level of customer service and will be trustworthy, attentive and approachable at all times when welcoming clients and visitors

  • As the first point of contact for all customers and clients, the Security Officers must be geographically aware of their local surroundings.

  • To create a safe working environment, free from crime and health & safety related issues for colleagues, contractors and visitors

  • Respond to any on site incident or request for assistance and assume control until arrival of the Client, Emergency Services or Duty Manager

  • To monitor the site fire, intruder and CCTV systems

  • Reporting to the Facilities Manager - they must record, report and escalate all incidents and issues clearly.

  • Support with access and egress to and from the site for both people and vehicles

  • Experience using outlook, sending/receiving emails, organisation by use of calendar - any further IT skills would be beneficial.

  • Shift pattern is 4 on 4 off mixture of days and nights

  • Salary Range £19459 - £19874, On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work. A comprehensive training programme in place to support personnel development

Candidate Description

  • Knowledge of relevant procedures

  • Level of customer Service

  • Team Player

  • Health and safety awareness and knowledge

  • Communication

    At Mitie we know that 'our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.,

  • The successful applicant will need to be a team player with an enthusiastic attitude.

  • Able to work on own initiative.

  • Flexible Approach to work to suit the business needs.

  • Excellent communication skills are required both written and verbal.

  • It is important the Front of house security officer is calm under pressure.

  • Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act.

Employer Description

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.

Values: Delivering the exceptional, every day

  • Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.

  • Our promise to our people: a place to work where you can thrive and be your best every day.

  • Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.

  • Our culture - our core values and how we behave:

  1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
  2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
  3. We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
  4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
  5. Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do., Mitie has a great opportunity for a Front of house security officer to join the Total Security Management Team with one of our Blue Chip Clients