about 1 month ago
u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 To manage and support an individual site or multiple sites in all aspect of the operation of the facility.u00a0 Ensuring that the contracted services meet all legal, statutory and client specifications and react to any day to day issues that arise in an expedient and professional manner, ensuring that the site operates both efficiently and effectively and maintains full contractual compliance.u00a0Main dutiesu00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 To undertake the role of Facility Manager for the allocated site(s) and ensure that the site staff are carrying out their duties effectively and efficiently, in accordance to Company Policies and Procedures.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 To act as first point of contact for the School Staff, Subcontractors and MITIE Staff within the site(s).u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 To deliver the agreed services within budget and to the standard required.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 To act as the local contact with the Local Authority, School and SPV Manager.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 To take responsibility for the co-ordination of all services, making sure the FM services are meeting the contract requirements. Manage resources to optimise and profit levels and reduce operating costs.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Liaise and influence SPV and Local Authority both formally and informally, via meetings, correspondence and reports in a professional manner.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Identify and manage potential risk and opportunities.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Act as the first point of contact for MITIEu2019s PFI Helpdesk for the site(s), ensuring that items are dealt with within the agreed contracted SLAu2019s.u00a0 u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Be aware of and monitor the contract payment mechanism to ensure minimum deductions are incurred for the site(s).u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Oversee the on-site facilities team ensuring they carry out their roles professionally and to the required standard.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Assist the Contract Manager in the management of Sub-Contracts ensuring value for money and compliance with contract specifications.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Manage and monitor site activities in relation to health and safety standards for Contractors in the progress of work ensuring site safety, quality, and environmental responsibilities to the satisfactory completion of all projects to meet agreed deadlines.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Deliver site reporting requirements, produce accurate and punctual monthly internal and external reports advising on financial and operational status of the contract, together with quality, health, safety and human resources issues.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Deal with day to day staff management issues i.e. recruitment, discipline and development of the site(s) based staff as well as carrying out assessments/appraisals, capability and grievance issues.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 To manage the delivery of third party income services, and to monitor the financial costs/benefits of these.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 To be responsible for ensuring that all Facilities Management services on the site meet the quality, health and safety and environmental standards and requirements of MITIE.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Prepare and develop PPM programme and statutory compliance work. Manage and co-ordinate the activities of specialist subcontractors into the PPM programme.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Develop policies and procedures with the Local Authority and school for Facilities Management service provision.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Full compliance with all relevant legislation associated with the FM services. Ensuring contractors submit method statements, risk assessments, COSHH, provide PPE and report all accidents. Full compliance with all H&S legislation for both MITIE and the contractors under your discipline.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Manage and monitor utilities to minimise consumption and costs.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Develop, control and manage on site contract records in accordance with MITIEu2019s business management system.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 To undertake any other related duties which are within the job holders capability, according to the needs of the business.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Must undertake an enhanced disclosure through the Criminal Records Bureau and meet the requirements of MITIEu2019s CRB policy
u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 A good general education with a relevant qualification aligned to Facilities Management, and a demonstrable record of continuous personal development within the industry.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Proven experience of PFI Facilities Management in a complex environment, with demonstrable success in a similar service environment and capable of delivering contractual compliance in line with contract requirements.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Proven experience of establishing stakeholder relationships and achieving sustained operational success.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Ability to quickly build credible relationships with a management team and clients, and challenge when necessary.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Sound relationship, management and interpersonal skills.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Communication, influencing and negotiating skills.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 The ability to work on own initiative and to drive improvement and change as necessary.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Performance driven with proven commercial/financial awareness.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Problem solving and decision making.u00b7u00a0u00a0u00a0u00a0u00a0u00a0u00a0u00a0 Flexible, adaptable and a team player.PC literate with Outlook, Excel and Word skills.
Mitie was founded in 1987, Mitie is the UKu2019s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, thereu2019s no limit to what you can achieve if you work for us.Values:Delivering the exceptional, every dayu2022 Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.u2022 Our promise to our people: a place to work where you can thrive and be your best every day.u2022 Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.u2022 Our culture u2013 our core values and how we behave:1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.3. We go the extra mile: whether itu2019s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.5. Our customersu2019 business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.Behaviours:u2022 Knowledge of relevant proceduresu2022 Level of customer Serviceu2022 Team Playeru2022 Health and safety awareness and knowledgeu2022 CommunicationAt Mitie we know that u2018our diversity makes us strongeru2019. Weu2019re committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.