about 12 hours ago
The purpose of this job is to support the Senior Building Manager/Senior Facilities Manager with the day to day management and operational activities in line with all health and safety, environmental and company procedures, related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards and management of onsite personnel. This position will be based at the property/ies.,
To work in conjunction with the Senior BM/Senior FM, key stakeholders and external clients ensuring a maintenance and repair programme is in place.
Carry out the role of Customer Experience Co-Ordinator in the region, working as part of a national delivery team.
To comply with Health and Safety on site, maintaining records, using the Meridian system, and involvement with contractor management as appropriate.
To integrate financial data (such as quotations, purchase orders and invoices) with the specific maintenance tasks.
Assist with the drafting, control and reporting of the service charge budget and expenditure for the site(s) in conjunction with the Building Manager, Senior Facilities Manager and surveyor as applicable.
To participate at regular occupier meetings in conjunction with the Senior Building Manager and property and asset management colleagues as applicable. This includes ensuring that all issues are promptly dealt with in accordance with agreed service criteria. To maintain records of same.
To ensure all health and safety audits carried out in accordance with the planned programme and all follow up actions carried out within due timetable. This also includes ensuring that Meridian is regularly monitored and updated in accordance with all the Health and Safety requirements.
To support the Senior BM/Senior FM with planned fire and other evacuations and to ensure they are programmed and are carried out on a regular basis in accordance with the health and safety requirements. This includes ensuring the emergency plan and related site maps are continually updated.
To oversee and regularly review the work carried out by the contractors to ensure the required standards are achieved and maintained in accordance with the contractual agreement.
To assist the Senior Building Manager in producing management reports in accordance with the needs of the business, as applicable.
Prepare activity reports and provide statistical data to the Senior Building Manager to inform operational strategy.
Any other duties as in accordance with the needs of the business or in support of the Senior Building Manager
Good standard of education
Previous experience of working within a facilities environment in a support role
Excellent customer service, interpersonal and communication skills
A good awareness of Health and Safety legislation and knowledge of environmental protection requirements, and ideally IOSH qualified*
IT literate together with an understanding and experience industry specific IT applications (MS Word/Excel/PowerPoint)
Ability to work on own initiative and within a pressurised environment with excellent organisational and planning skills.
Poole - England - United Kingdom of Great Britain and Northern Ireland CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2020 revenues of $23.8 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #122 in 2021. It has been named one of Fortune's "Most Admired Companies" for nine years in a row, including being ranked number one in the real estate sector in 2021, for the third consecutive year. CBRE offers a broad range of integrated services, including transaction and project management; property and facilities management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services. CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton.