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Experienced Mobile Store Detective

  • Location

    Dundee

  • Sector:

    Facility / Cleaning

  • Job type:

    Permanent

  • Salary:

    Not Specified

  • Job ref:

    REF24268O

  • Published:

    about 21 hours ago

  • Expiry date:

    2028-03-06

  • Client:

    Mitie

Job Description

Mitieu00a0has a great opportunity a great opportunity for an experiencedu00a0Store Detective.u00a0u00a0 We are looking for an experienced Store Detective to join the team on site. Youru00a0contracted hours will be 45u00a0Hours a weeku00a0with a pay rate of u00a311.54. You will report into the National Account Manager and our Securityu00a0Operations Centre at our Head Office in Northampton.Travel Expenses - There is a generous mileage allowance for all travel incurred whilst at work.u00a0Our client is the UKu2019s premier high street retailer.u00a0 As a Store Detective, you will operate across their network of stores, and utilise your observation skills to help prevent theft of stock.u00a0This is a mobile role working in multiple stores within a designated area.The work of the Detective team is crucial in the identification, apprehension and prosecution of criminals who target our client. Liaison with the police forces and other crime prevention partners, in the areas you will be operating, will be key to keeping up to date with crime trends in the area.You will remain calm under pressure and react quickly in challenging situations. As no two days at our clientu2019s regional stores are the same, you will need to be highly adaptable.You will also be required to write detailed reports, document investigations, and keep your personal notebook up-to-date. With this in mind, we are looking for candidates with au00a0GCSEu00a0or equivalent in English, and strong overall communication skills.Main DutiesObserve, deter and arrest those taking part in criminal activity.Liaise with local police.Build local network to identify and disrupt crime.Report all incidents to the M&S Security Operations Centre (SOC) in a timely and accurate fashionOccasionally attend court to provide evidence.

Candidate Description

Person SpecificationIt is essential that you areu00a0SIA licenced and have a minimum of at least 1 yearu2019s store detective experience.A full and clean driving licence and having access to your own vehicle is essential.Exceptional observational skills.Confidence to challenge people when necessary.The ability to handle sensitive situations.Experience in a customer facing with a strong customer service background.Strong communication skills (both written and verbal).Strongly self-motivated individual possessing a can-do attitude and a drive to learn.A positive, outgoing personality looking to be part of a strong and established team.The ability to make quick decisions.Good communication skills and accurate incident reporting through to M&S S.O.COwn transport is essential.

Employer Description

Mitie was founded in 1987, Mitie is the UKu2019s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100+ office locations, and thousands of customers across the country, thereu2019s no limit to what you can achieve if you work for us.Values:Delivering the exceptional, every dayu2022 Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.u2022 Our promise to our people: a place to work where you can thrive and be your best every day.u2022 Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.u2022 Our culture u2013 our core values and how we behave:1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.3. We go the extra mile: whether itu2019s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.5. Our customersu2019 business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.Behaviours:u2022 Knowledge of relevant proceduresu2022 Level of customer Serviceu2022 Team Playeru2022 Health and safety awareness and knowledgeu2022 CommunicationAt Mitie we know that u2018our diversity makes us strongeru2019. Weu2019re committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right., Itu2019s the little things that count -Travel Expenses - There is a generous mileage allowance for all travel incurred whilst at work. 25p/mile plus parking expensesRate of pay- u00a311.5445u00a0Hours a weeku00a0Itu2019s the little things that count -On top of the usual rewards you'd expect to see from a large company, such as - holidays, pension, tax-free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people'su00a0well-being and enjoyment at work.Note:This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holderu2019s role and/or the needs of the business.