about 8 hours ago
Job objectives and responsibilities:
Act as a representative of Mitie Water carrying out work as detailed by the Projects Manager
Conduct yourself in a professional manner in support of our customers and work colleagues
Take responsibility to deliver a first class service for the customers
To deal with any priority remedial works following the legionella WRA or our non-conformance results (red reports) from Mitie Water risk assessors as instructed
To ensure all projects are delivered on time and to the agreed specification
To assist in the development of a junior colleague if necessary
Checking paperwork and service standards completed by Environmental Service Team
Carry out allocated work within agreed time schedules, adhering to the Mitie Quality Management System and quality policy, and to the relevant industry guidelines and customer specifications
Complete reports and paperwork as instructed by the Remedial Works Manager
Take responsibility for your own training needs and bring them to the attention of the Remedial Works Manager
Ensure compliance with Health & Safety Executive and the latest regulations and codes of good practice
Carry out pre-commission flushing and dosing on sites across the United Kingdom
Surveying clients sites for Flushing works and produce detailed plans as required, involving travel and overnight accommodation where needed
Closed system analysis
Work in conjunction with the admin team to create an efficient and workable schedule
Complete projects so they can be signed off and are compliant with HSG 274
Organise from start to finish on site, projects as instructed
Assist in the completion of other plumbing, legionella control (tank cleans, TMV servicing, sampling etc) works as and when necessary
Ensure that you are performing to the required standard as detailed in the job description
Be available to training to enhance their capabilities and efficiency
Provide technical support to the regional service delivery team
Ensure that records of work completed are kept up to date on PDA and uploaded
Ensure that paperwork is completed correctly and handed in on time
NVQ Level 2 in Plumbing, and any other relevant qualifications working within the Water Treatment Industry
Previous experience within this type of commercial plumbing, drainage and mechanical building services role.
Adaptable building services skills to include commercial plumbing maintenance and reactive repairs on hot and cold water systems, calorifiers, point of use water heaters, booster sets, tanks.
Knowledge and experience in carrying out PPM, fault diagnostics and rectification on booster sets, pumps, calorifiers and associated systems.
ACOPS Control of Legionella L8/HSG274 training or willingness to undertake.
Associated knowledge and skills of carpentry & tiling would be beneficial to the role to further support the on site teams.
IOSH Passport certified in Health and Safety or willing to undertake.
Excellent communication skills both written and spoken.
Able to meet the physical requirements of the role; e.g.: working at height.
Flexible attitude to work.
IPAF / PASMA certificate or willing to undertake training
Excellent Customer Service experience preferably with an emphasis on dealing with customers and clients both face to face and over the phone.
Ability to work with multi-technology systems to effectively deliver PPM and Reactive tasks (PDA Devices)
Ability to meet the requirements of a Counter Terrorism Clearance vetting procedure to allow access to Government-demised office areas is essential.
Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.