about 19 hours ago
Tesco Maintenance are currently looking to recruit a Group Service Manager. At Tesco, our stores and offices couldn't function without the support of our Maintenance Team. A Group Service Manager is an integral part of this team, leading a team to deliver exceptional service to customer across the wider business. Working collaboratively with Group Maintenance Managers, the Group Service Manager helps ensures the business is able to continue to deliver its promise of serving Britain's shoppers a little better every day.,
Building effective relationships and communication across all functions and with key stakeholders.
Delivering change across business areas to consistently deliver performance and improve productivity.
Delivering great results with year on year improvement.
Driving problem solving, identifying key issues and developing effective solutions.
Managing the workload and capacity of my team.
Forecasting and managing my budgets effectively, always being cost conscious.
Following our Business Code of Conduct and always acting with integrity and due diligence.
Managing contractor's performance on site to ensure first fix.
Collaborating with the rest of the business to ensure the solutions are truly co-developed and owned at a local level.
Developing and leading a high performing team, giving them the opportunities to be their best.
Effectively using the insight developed to shape strategic thinking and identifying potential opportunities.
Being a custodian of Health and Safety.
Management of remote teams
Leadership and people management experience
Commercial and business acumen
Full UK driving licence
Communication and stakeholder management
Experience with a maintenance based management system such as: Verisae
Capacity planning and resource management
Delivering service and quality to agreed KPIs
Ideal additional skills include:
Experience of running a fast moving field based maintenance team
Ability to build and manage budgets
Change management experience
Time served for relevant discipline
Health & Safety qualification IOSSH
At Tesco Maintenance, it's our people that make us one of the leading retail maintenance providers in the UK. We operate in over 3,500 Tesco and One Stop stores, distribution centres, Tesco banks and head offices, to deliver first class maintenance and engineering solutions and support.
With our comprehensive induction and our technical competency plan, we invest in training for our field colleagues to have the right level of skills and expertise for each role to work safely and provide first-rate asset management across our estate. We create a culture where every colleague is competent, motivated and professional, maximising the level of support we offer to Tesco stores.
From multi-skilled, to technically-savvy technicians, we've got it covered. Our Operations and Maintenance Managers span the entirety of the UK; technically-minded individuals who support our field engineers to get the job done. Our Engineering team work to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security to sustainability.
Everything we do in Tesco Maintenance is focused on supporting continuous improvement to the overall shopping experience for our customers.