about 16 hours ago
To work as Electrical Team Leader within a Hard Services delivery team acting as a first point of contact for client and team employees, taking a proactive approach to customer care and day to day issues including delivery, quality, health, safety, environmental and resources.
Deliver regular team briefs and engage with the workforce to proactively address or escalate concerns and issues.
Proactively deal with all client queries providing feedback and escalate where appropriate.
Ensure all planned and reactive, works are scheduled, planned, delivered and updated on Archibus in line with contract requirements.
Initiate stakeholder discussions to identify and agree appropriate safe system of work to progress tasks, promptly preparing SSOW documentation to undertake works in line with legislative, client and MITIE requirments.
Ensure adequate pre job briefs, supervison arranegements, workface inspections, quality assurance and LFE is completed thorught works.
Take a proactive approach to WIP including progress updates, issue resolution, forcasting, escalation and completion.
Work with the planning team to schedule all planned and reactive task, ensuring efficient utilisation of resources to deliver optimum performance.
To report all incidents, accidents and near misses including non compliant or unsafe conditions at the earliest opportunity.
To attend and fully participate in training and appraisal activities as required for the team
To assist management and supervisor with all reasonable requests and undertake additional duties in line with capabilities
Must have NVQ Level 3 in Electrcial Installation or equivalent,
Must have NVQ Level 3 in Electrcial Installation or equivalent
Must have ability to liaise with client respresentatives and management.
Be able to organise work and liaise with operational teams
Good general knowledge of facilities services, operational practices.
Sound understanding of nuclear site procedures and practices
Previous experience of team leader or supervision roles would be advantageous Additional Skills
IOSH Managing Safely certificate
Full clean driving license
Co-ordination and facilitation skills are essential.
Good time management skills
Computer literacy is desirable., Must be a dynamic individual with excellent communication skills, focussed on service delivery, operational support & customer service. Able to develop and nurture long term lasting relationships with the clients, acting with Integrity at all times and with a diligent approach to organising work and dealing with our customers. Utilising a positive approach to ensure a good work ethic exists within the team to enable works, whilst striving to meet with industry best practice. Will demonstrate a willingness to adapt to new methods and innovation.
Delivering the exceptional, every day
Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
Our promise to our people: a place to work where you can thrive and be your best every day.
Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
Our culture - our core values and how we behave:
o We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
o We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
o We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
o Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
o Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.