about 6 hours ago
Responsible for the provision of Data Centre technical services to both internal and external stakeholders via consultancy, project support, commissioning, account transition and mobilisation within the Data Centre Solutions organisation, across Europe, Middle East and Africa (EMEA)., While electrically biased also covering other disciplines where appropriate.
Delivery of data centre consulting services to internal and external teams.
Provision of expert consultancy, thought leadership, technical due diligence, audits, technical governance, project support, commissioning, account transition / mobilisation and generation of reports.
Provide technical and subject matter expert support across GWS / DCS for all data centre product categories/services
Support internal and external stakeholders on contractor, designer and vendor management.
Support internal and external stakeholders on providing cost saving solutions.
Support the development and implementation of global DCS specifications and tailor to represent the region (electrical bias.
Support governance to the entire data centre product life cycle and value chain including compliance with the product specifications and product defined operating/delivery model.
Support development of regional value propositions aligning to the client base, market and regional industry trends.
Manage work with the DCS standards group to ensure DCS product specification is compliant.
Support regional continuous improvement, innovation and customer value leading and delivering regional initiatives and opportunities.
Support new account transitions and go live including due diligence and risk assessment of the new account for ongoing day to day management.
Assist in the development of technology based tools to support the life cycle Data Centre product.
Contribute to a regional database of all product contracts, locations, metrics, etc and report based on agreed segmentation and product categories.
Support the regional product community to ensure connection, collaboration, communication and product compliance across GWS.
Assist the Data Centre Solutions teams as the product specialist securing new opportunities and growing account revenues and GM.
Reporting to CBRE DCS PJM Consulting Team Lead
Product commercial and SLA performance
Product revenue and market sector growth
Product brand and market awareness
Internal and external Customer satisfaction
DCS Senior Management Team
DCS internal customers
Specific external data centre customers
Connection to regional industry forums and groups
Local specific client relationship networking and support in line with Account Management
5+Years industry and product specific experience with increasing career and team
Engineering degree (Electrical) or equivalent.
Significant experience and specialist knowledge of Critical Environments and / or Data Centres.
Experience and knowledge associated with the full product lifecycle of Data Centre Facility
Professional Engineer or significant market sector/product experience.
Experience in the Consulting, Design, Project Management and Operational Delivery for
Business Critical Environments.
Previous experience in Critical Environment Operation.
Support in operations delivery in occupied and new data centre/critical environments.
Well-rounded knowledge base in workplace service solutions, including facilities management, energy and sustainability, workplace utilization, and / or infrastructure management.
Strong customer focus and relationship building skills.
Thinks strategically - ability to bring together seemingly disparate ideas, areas, products, etc
to create new solutions.
Deliver to establish clear, measurable goals, taking ownership of responsibilities and commitments to those goals.
Team building - ability to promote collaboration and cross-cultural cooperation.
Support and engage with others providing a positive example and driving engagement including creating opportunities for growth.
Demonstrate integrity - acts consistent with what he/she says and believes in line with ethical standards.
Shows respect for others - ability to understand, value and navigate different perspectives.
Communicate and influence - ability to convince, influence or persuade others to gain support across the organisation.
Customer focused - develop strong customer relationships by listening to and satisfying customer needs.
Results oriented - ability to achieve business goals, with a concern for working well, surpassing standards of excellence and passion for challenges.
Analytical thinker - ability to analyse complex problems and provide simplified solutions for fast and effective decisions.
Demonstrate professional ability to share proven professional experience effectively with others.