We are looking for a Duty Manager to join our team at Premier Inn! 30 hours per week over 4/5 days, At Premier Inn exceptional experiences are created on the ground floor of our hotels- From reception to the restaurant and beyond. As Duty Manager you'll demonstrate a strong, hands on work ethic that can operate at pace ensuring every guest receives excellent service from you and the team.,
Working with the Deputy Hotel Manager, you will supervise a team and getting involved in the whole guest journey throughout their stay to ensure that an efficient and consistent experience is delivered.
Ensuring safety for our team and guests is key to this role. You will be confident and pro-active in managing risk and ensuring safe working environment.
*, Whitbread is an inclusive employer, strongly believing that everyone is unique and there should be no limits to ambition. We welcome your application whatever your background or situation. We are open to flexible working and, where possible, will try to support this.
To be successful in this role, you'll need:
Proven leadership experience within a customer facing environment.
Strong communication skills and passion to ensure an amazing guest experience is delivered consistently.
Problem solving skills to help deal with any queries or complaints, ensuring guests are fully satisfied with the outcome.
Good knowledge of using computer systems.
If you didn't know… Whitbread is known for the UK's most loved hotel Premier Inn and some of the best-known restaurant brands. Over the years we've grown to have Hotels and Restaurants across the UK, Ireland, Guernsey, Jersey, Isle of Man and Germany. There are no limits to your ambition. We're truly proud to give great experiences to millions of guests and create long term career opportunities for people like you!
We have a 278-year proven track record of helping people reach their full potential and have been voted a Top Employer for the ELEVENTH year running in 2021.
We're proud to have a diverse and inclusive culture where everyone is welcome and truly feels able to be themselves. Our aim is to continue to attract, and welcome, a diverse range of applicants from all walks of life to help improve and develop our team every day.
As a Team Member, not only will you get the opportunity to build a career with Whitbread, you'll enjoy the chance to shine every day with our award-winning induction and training programmes but we will also offer a range of great benefits also, which include