Director Plant Operations
|Job Title:||Director Plant Operations|
|Job Published:||January 26, 2021 18:33|
We are hiring a General Manager of Operations who will lead people, process and systems at our Fulfillment Center that deliver important products to our customers as promised. This role is challenging and appeals to people who have a pioneering spirit and founder's mentality.
Across our growing presence, Fulfillment Centers are the backbone of our global business, driving our innovative culture and growth. The Fulfillment Center General Manager serves as the face of the organization to thousands of employees and the entire community where the center is located. Our corporate leadership depend upon the fulfillment centers to deliver the ultimate in customer experience and satisfaction, and it is a role that is taken extremely seriously throughout the company.
Reporting to the Regional Director Operations, you will drive delivery of all targeted business plan metrics across productivity, quality, cost, safety and people at your site in pursuit of our customer promise. You will create and build upon operational plans, drive a mind-set and culture of continuous improvement through Kaizen and Lean initiatives and sustain a culture of learning and development. At an individual level you will contribute to site, regional and global initiatives, tackling complex problems that affect customers and work to resolve them with innovative solutions.
The extent of your duties will include but not be limited to: · Leading an Amazon Fulfillment Center by managing in-house logistics as well as the internal interfaces to vendors and carriers. · Lead delivery of all targeted Business Plan metrics across productivity, quality, cost, safety and people. · Maintain health and safety standards within area and promote a positive health and safety culture on site. · Lead and drive staff planning, schedules, quality initiatives, process change initiatives, and other ACES/Six Sigma initiatives to enable Operations and ultimately the FC to attain Amazon's Business Plan. · Manage a team of 2000+ employees within a demanding, fast-paced/time-critical and multiple product line environments. · Lead a cross disciplinary team to regularly review manager performance levels to continuously improve strategies. · Carry out leadership responsibilities in accordance with the organizations policies and procedures. · Maintain a complete leadership overview and thorough understanding of inventory in a multi-product automated environment. · Implement change and/or develop new processes as required to provide ability to better direct ship multiple products to multiple locations and geographies. · Continuously measure and evaluate the departmental goals and all work processes. · Set and clarify requirements and expectations for all cross functional direct reports. · Leverage off Operations, Area Managers, and Team Leaders to source and nurture ideas and roll them into the creation of improvement plans for the site. · Take proactive steps to ensure that best practices are shared across all departments and the wider Amazon network. · Work effectively with support staff (HR, Financial Manager, Safety & Loss Prevention Manager, IT Manager and Engineering) to build and secure support and resources for projects and initiatives. · A successful leader can expect a robust Amazon career trajectory, including: regional leadership, global opportunities and corporate roles that match their skills and interests.
Seasoned experience in operations leadership role in manufacturing within international companies renowned for their state of the art lean manufacturing approach.
GM/full on plant/site management experience, managing a large group facility (ideally 500+) with large hourly workforces.
Experience of operating in large scale, rapid and process-driven environments, including facing operational peaks and strong growth.
Possess excellent business judgment, able to step back and look at long term vision for the department growth. Be resourceful, able to manage ambiguity and prepared to get involved if needed.
Demonstrated experience with Continuous Improvement/Total Quality Systems including Lean Manufacturing and Six Sigma.
Demonstrate a strong track record of problem solving and solid analytical skill capability to look at and find solutions for a variety of operational challenges.
Extensive project and change management expertise.
Demonstrated experience and passion around employee engagement and driving high performance work teams.
Education: Degree from an accredited institution in Engineering, Mathematics, or a Supply Chain/Logistics/Manufacturing related discipline.
Excellent command of English-both verbal and written.
Advanced Degree, Engineering/Technical Masters or MBA.
We're looking forward to receiving your application, preferably in English.
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