Diet Chef (Healthcare)

Job Description

• Complies with requirements for Mitie Healthcare

• Identified training requirements of the catering operation and administers the appropriate level of training required through effective collaboration with the Training manager.

• Ensures that COSHH, HACCP and QHSE regulations are adhered to by the team.

• Understands and adheres to proper food handling, safety and sanitation standards during food preparation, service and clean up

• Costing and nutritionally evaluating meals and menus to offer balanced and varied options

• Ensure all allergen information is displayed and available to all customers for each product produced on site

• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

• Ensures all food is stored safely and at the correct legal temperatures.

• Ensures specified lines of communication are followed always, with attention to escalation and problem reporting.

• Ensures that all colleagues are trained in accordance with clients and companies requirements meeting both hard & soft needs

• Uses initiative to identity talented colleagues across their teams and site to ensure they are developed/supported through their career aspirations and building a pipeline of successors.

• Utilises the internal HR systems, people support services and guidance to promote best practice and enable their people management accountabilities.

• Ensures that all payroll and absence management process are effectively controlled to minimise disruptions and impacting on engagement levels.

• Ensure a comprehensive cost analysis is planned and deployed for all menus, ordering for catering and receipt/storage of all goods.

• Ensuring the highest customer service standards are met and addresses any service failures in a timely manner.

• Ensures all staff and business units fully adhere to company retail brand, promotions, etc

• Follows the Company's QHSE procedures within the course of their role and ensures that the Team are performing their duties within the guidelines always.

• Undertakes additional duties in line with capabilities as required to fulfil requirements needed by the contract

• Responsible for ensuring there are adequate staffing levels across the department in-line with contract specification and demand

• Plans, allocates and evaluates work carried out by individuals, teams and self & provides and organises information for action

• Ensures that all colleagues are trained in accordance with clients and companies requirements meeting both hard & soft needs.

• Communicates in an engaging way, ensuring inspiring and motivating messages are conveyed across all teams.

• Effectively resources the team in line with business requirements and takes a proactive approach through business forecasting.

• Manages performance management for the entire team, ensuring there are mireviews completed for all team members with clear next steps

• Uses initiative to identity talented colleagues across their teams and site to ensure they are developed/supported through their career aspirations and building a pipeline of successors.

• Ensures that engagement action plans are brought to & kept alive across the entire team, creating a positive environment that contributes to making Mitie a great place to work.

• Utilises the internal HR systems, people support services and guidance to promote best practice and enable their people management accountabilities.

• Ensures that all payroll and absence management process are effectively controlled to minimise disruptions and impacting on engagement levels.

• Fully responsible for purchases and stock control. Develops processes to ensure all service provisions are captured and billed correctly

• Coaches & develops their teams to be the best they can be at work enabling them to achieve their full potential.

• Brings to life the Mitie values daily ensuring they & their teams demonstrate the exceptional everyday.

• Leads on all employee formal meetings, such as any employee relations topics, restructuring, TUPE or any other consultations.,

• Follow Group and company policies and procedures at all times;

• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;

• Use all work equipment and personal PPE properly and in accordance with training received;

• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;

  Information Security:

• Ensure compliance with Mitie's information security procedures in all activities;

• Proactively identify and report security risks to your manager;

• Report actual and suspected security incidents

Candidate Description

• Strong creativity skills with an ability to think beyond their processes & procedures with a passion for driving high standards, within their environment.

• Has a strong standard of both literacy and numeracy skills

• They possess an intermediate knowledge level of all Microsoft office packages. Fully competent in the use of PCs and other types of technology

• Has developed excellent written, verbal communication and negotiation skills to support them in their role.

• Fully capable of understanding and maintaining the confidentiality across the site and respecting the needs of all stakeholders.

• Works well under pressure to meet the challenging deadlines for both operational and people aspects of their roles.

• Can effectively plan and manage own workloads, however understands when to ask for support when needed.

• A team player with the ability to lead by example through operational excellence, strong interpersonal skills and the ability to interact at all levels.

• Demonstrates forward thinking/planning, with a positive 'can do' attitude and can flex their style to meet the needs of the business

• Strong financial acumen with the ability to manage costs and ensure budgets are met

• Represents Mitie and the client always in a professional, courteous and confident manner

• Uses effective communication to ensure teams are well equipped across the entire Healthcare business unit.