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Device Management Team Leader (Inside IR35) | Ref: PSR0022317

Job Description

Imagine having a talent that could benefit someone you've never met and solve problems you didn't even know existed. Well, you do, and you can. And we're here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of public sector roles. Role Description: Reporting to the Communications and End User Services Team Leader, this role will provide technical expertise and manage a small team of ICT engineers to provide all end-user device services across various platforms connected to device management and deployment. The role will act as senior Subject Matter Expert for projects and development in this area, as well as business-as-usual operations support. You will be able to guide and mentor junior members of the team and advising on strategy as appropriate.

Candidate Description

  • Significant practical experience working with Microsoft SCCM application packaging and deployment at enterprise scale

  • Significant practical experience working with Microsoft SCCM to create and maintain bare-metal device images at enterprise scale.

  • Significant practical experience working with Microsoft Intune for Windows 10 device management at enterprise scale

  • Significant practical experience managing updates for Windows 10 and Office via SCCM and Intune

  • Significant practical experience working with Microsoft Autopilot for remote device onboarding at enterprise scale

  • Practical experience with BYOD environments

  • Practical experience deploying, supporting and optimizing virtual desktop environments at enterprise scale

  • Either wide experience of the platform or deep knowledge of select components of Microsoft 365 and Azure platforms.

  • Significant experience managing and leading a team of skilled technical colleagues. Person Specification:

  • Able to develop and maintain effective relationships, within and across internal teams and with suppliers.

  • Able to effectively manage, motivate and support a remote team with a wide remit

  • Able to manage conflicting requirements, resources and deadlines, prioritising workloads for themselves and others.

  • Able to manage changing deadlines and sudden or unexpected demands

  • Able to credibly and authoritatively communicate technical ideas and requirements to technical and non-technical colleagues, engendering confidence in themselves and the team

  • Able to interpret business requirements, suggest solutions and manage customer expectations

  • Understanding of inclusion and diversity, and of equal opportunity and good working relationships