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Deputy Welfare Benefits Advice Service Manager

  • Location

    Unknown

  • Sector:

    Public services / Non-profit

  • Job type:

    Permanent

  • Salary:

    £24799 - £27554

  • Job ref:

    WRT-2021-05-19-55EA2B30728A

  • Published:

    1 day ago

  • Expiry date:

    2022-10-28

  • Client:

    Northumbria Water

Job Description

Citizens Advice Northumberland offers free and confidential advice online, over the phone and in person. We give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

Our service supports people who face every kind of barrier and challenge to social and/or financial inclusion, and we help them to find the solution to their issue(s) and to find a way forward that works for them.

Citizens Advice Northumberland is at an exciting time in its history as we come through the Covid19 pandemic having supported over 20,000 Northumberland residents. Our service is never more needed than now and as a result, we have created a new division housing all of our welfare benefits services., We are looking to recruit a Deputy Welfare Benefits Advice Service Manager to support the Welfare Benefits Advice Service Manager in providing strategic direction, support and guidance to our volunteers, advisers, caseworkers and supervisors working across all our welfare benefits service lines and to ensure that the consistency and accuracy of our advice is maintained to funder requirements and Advice Quality Standards.

Application Description

4th Floor, MEA House Ellison Place Newcastle upon Tyne Tyne and Wear NE1 8XS

Email: vonne@vonne.org.uk Tel: 0191 233 2000

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