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Deputy Branch Manager (London Region) Apply for this job

Deputy Branch Manager (London Region) Apply for this job

Job Title: Deputy Branch Manager (London Region) Apply for this job
Contract Type: Permanent
Location: London
Salary: £34000
Reference: WRT-2021-08-26-AED9B3428217
Job Published: December 08, 2021 11:53

Job Description

Job Description

Hi, we're Securitas, we guard and protect things, right now somewhere around the world someone's most important assets are being monitored and protected by our Security Teams. From maintaining a safe environment for fans at Wembley Stadium or monitoring CCTV for savers cash at a global Bank, through to guarding the real estate and construction workforce for one of the UK's largest Rail infrastructure projects, our Security Officers play an integral role in making people feel safe.

  • In addition to the above mentioned salary you will have car allowance

  • A flexible 37.5 hour week managing your own time (may require out of hours working - days, nights and weekends)

  • Working closely with the Branch Manager

    How you will make an impact as a Deputy Branch Manager:

  • The Deputy Branch Manager is responsible for leading and motivating the team across the branch, and in every site to deliver excellent service to the client

  • Allocate resources ensuring all staffing levels meet the agreed client service level. All vacancies to be recruited for given to the HR Recruitment Team in a timely manner. Ensuring all equipment is ordered and allocated i.e. uniform, tools, PPE etc

  • Monitor and deliver Key Performance Indicator targets to create one common goal

  • Monitor and control direct costs and ensure that all expenditure is authorised including training and sickness

  • Manage operational issues and key metrics during and outside of working hours and escalate, as necessary

  • Measure employee engagement levels using survey results and NPS scores

  • Identify trends and areas for improvement and create action plans to resolve

  • Review and understand the reasons behind employee turnover for the branch and review the exit interviews

  • Carry out quarterly one to one's with each officer to review their performance giving feedback

  • Conduct security officer welfare visits and managed and/or escalate any areas of concern

  • Ensure training is carried out so our employees can carry out their roles to the required standard

  • Manage any performance improvement processes as well as any grievance or disciplinary processes

  • Actively encourange staff recognition and staff nominations for awards

  • Ensure talent management and succession planning process and meetings are completed timely and all staff are encouraged to take accountability for their own development

  • Adhere to internal and external audit standards and undertake quality assurance checks

  • Support the LMS training model to encourage wider learning and self-development

  • Develop a productive relationship with union representatives quarterly

  • Support other Branches and functions by sharing best practice improvements

  • Lead by example and demonstrate our cultural values of Integrity, Vigilance and Helpfulness

Candidate Description

What you will bring to the role of a Deputy Branch Manager:

  • Previous Management experience is essential

  • Hold a current SIA License

  • 5-year checkable employment history

  • UK driving license with access to a vehicle

  • A strong leader who can motivate and inspire their employees

  • Influencing skills; able to negotiate and deal with sensitive and confidential matters with tact and discretion

  • Good communication skills, able to articulate with authority

  • Resilient approach to your management duties, adaptable and responsive in the face of changes in priorities, plans and schedules

  • Able to work on your own initiative with an excellent work ethic

  • An excellent Team player who can work well with the Branch Manager to achieve common goals

  • Good level of PC literacy is required, able to use MS Word, Excel, and E-Mail (Outlook) to a high standard

  • Understanding of the importance of H&S and the impact on employees

  • Experience in using business intelligence to drive efficiency and best practice

  • Understanding of using processes to achieve great results

  • Ability to work flexibly - you may be required to work out of hours

  • Delivering excellent Customer Service, Our values are the foundation of our operations and the corporate culture is built on these values that help to shape a long-term, financially successful enterprise by creating value for customers, employees, and shareholders. They are summarized in three words: Integrity, Vigilance, and Helpfulness.

Employer Description

With our roots dating back to 1934, Securitas is one of the largest security service organizations in the world, we have around 150,000 clients, of which 150 are globally listed companies. We specialize in protecting corporate organizations, small to medium-sized businesses, and the public so a successful applicant will join an industry leader with over 370,000 employees, of which 9,500 are in the UK.

Securitas is encouraging and empowering Diversity & Inclusion in the workplace and has been recognised with both UK SuperBrand and UK Top Employer awards for 2019. We are a company where you can develop your Security career, with access to training and the ability to gain professionally recognised qualifications so you can grow in confidence and take on more responsibility.

If you want to know more about why Securitas is the world's leading security group, and our continuing work in the Diversity & Inclusion space, simply visit:

Join the Securitas Team today!