Data Center Technical Program Manager
|Job Title:||Data Center Technical Program Manager|
|Job Published:||January 15, 2021 18:33|
You will have the opportunity to join a team that partners across the EMEA AWS Infrastructure organization to shape the future of the AWS profile and tempo to which we deliver. The Data Center Delivery team is seeking a highly-skilled & driven Technical Program Manager who will help drive the team toward our mission of building durable and reliable data informed processes within AWS Infrastructure.
The ideal candidate has experience managing global Infrastructure projects/ programs; developing, monitoring, and reporting project/program health metrics; leading cross-functional teams; developing & implementing change management plans; training and mentoring performance; and driving Reliability improvement.
As a Technical Program Manager within this team focused on global Service Level Agreements across Director and VP teams for E2E Data Center Delivery, you will be responsible for organizing and managing continuous improvement and process initiatives and play a significant role in developing, driving and managing scalable, data-driven processes.
The primary responsibilities from the Technical Program Manager include, but are not limited to, the following: · Lead planning, execution, and delivery tasks of multiple project/programs simultaneously. · Determine process health metrics and key performance indicators and develop data visualization reports illustrating process health. · Identify process improvement opportunities and gather user requirements with key internal customers. · Develop and implement scalable, data-driven process improvement/automated solutions. · Develop standard operating procedures, change/communication plans, and project/program-level status updates. · Drive adoption with internal customers through effective change management. · Anticipate potential issues and risks, and escalate appropriately and in a timely manner. · Remain flexible to changing priorities and open to new ideas. · Keep the customer experience as the primary focus.
· Bachelor's degree in Business, Economics, or STEM (Science, Technology, Engineering, Mathematics) fields. · Exceptional written and verbal communication skills · Comfort with ambiguity; ability to be flexible in a rapidly changing environment. · Proven track record of earning trust, taking ownership, and successfully delivering results in a fast-paced, dynamic environment. · 3+ years of experience in program management, project management, or similar business experience in large-scale, complex environments.
· Master of Science, MBA or equivalent degree. · Experience in Amazon Projects and/or AWS Revolution · Experience in Tableau · Experience in Critical Path Method for Project Management · High attention to detail. · Proven ability to manage multiple, competing priorities simultaneously. · Meets/exceeds Amazon's functional/technical depth and complexity for this role. · Experience in Microsoft Office Suite, Visio, SharePoint and Project.
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