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Customer Solutions Specialist-Senior

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    Not Specified

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  • Published:

    1 day ago

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Candidate Description

deploying a solution from existing portfolio of customer technology (CT) capabilities Initiating and leading projects Attending sales meetings with both customers and the sales teams Providing/implementing solutions for customers, which will help improve their business process Dealing with middle management within the customer business Testing and troubleshooting of solutions Project management from initiation to completion Regular customer interaction via phone and face to face communication Compliance of customer systems to key measurements To be successful in this position your will have: Excellent communications skills Strong presentation skills Project management experience Advanced PC skills including Word, PowerPoint and Excel Excellent planning and organisation skills In depth knowledge of EDI including the transportation structure plus VAN interconnectivity, messaging layouts and of data mapping Strong analytical skills Good overall understanding of different networks e.g LAN, WAN

Employer Description

The successful candidate can be located anywhere within the UK but requires easy access to a FedEx/TNT location. FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all Our Company FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.