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Customer Delivery Architect - Global Financial Services

Job Title: Customer Delivery Architect - Global Financial Services
Contract Type: Permanent
Location: London
Salary: Not Specified
Reference: CDA, 1315233 4GKB7cO0I4TQsCjU
Job Published: January 16, 2021 18:33

Job Description

Job Description

Competitive Customer Delivery Architect - Global Financial Services DESCRIPTION Are you an IT leader who has led successful business-IT transformation initiatives at a Global Financial Services company? Have you helped financial institutions build new capabilities and drive savings by migrating mission-critical workloads to the Cloud?

Amazon Web Services (AWS) is hiring senior-level Customer Delivery Architects (CDA) in our Global Financial Services Professional Services group.

With a deep understanding of your customer's business, culture, processes, and technology environment, you will guide strategic professional services engagements at your customers to success. Successful candidates will have business development, pre-sales, solutions architecture, and technical program management background, be detail driven, and have experience in managing virtual teams to deliver complex programs. You are a passionate leader with the ability to gain stakeholder buy-in, communicate confidently at both the executive and project team level, and collaborate with a wide range of technical and non-technical teams, regardless of geographical or organizational boundaries.

The CDA role is customer-facing. CDAs are members of the AWS customer account team, and travel to customer locations is required.

Roles and Responsibilities:

  • In partnership with the Professional Services account manager, formulate and execute strategies to accelerate customer outcomes through AWS Professional Services engagements.

  • Engage with customer business and IT executives to define and execute enterprise-level cloud transformation programs and help create compelling business cases for the transition to the Cloud by identifying motivators and drivers that unlock business value for our customers.

  • Lead pre-sales architectural discussions and design workshops with customers, and understand customer's technical requirements deeply.

  • Develop Professional Services project proposals and SOWs, and work with Professional Services account managers to develop detailed task plans, effort estimates, and delivery timelines.

  • Guide and manage the delivery of strategic professional services engagements.

  • Form strategic relationships with AWS technology and Systems Integrator partners.

Candidate Description

  • 10+ years leading teams in infrastructure, database, data warehousing, software development, and enterprise architecture disciplines.

  • 5+ years leading the implementation of enterprise-scale IT programs.

  • Practical knowledge of Agile project management and software development methodologies such as Scrum and SAFe.

  • Broad-based understanding of cloud platform services, cloud-native architectures, and cloud infrastructure.

  • Bachelor's Degree in STEM or equivalent experience


  • Work experience in Banking, Capital Markets, Payments, Insurance, or other segments within the Financial Services Industry.

  • In-depth knowledge of one or more Financial Services domains such as Payment processing, Core Banking, Core Insurance, Front and Middle Office Trading, Enterprise Risk Management, and Anti Financial Crime.

  • Exposure to Financial Services Governance, Compliance, and Risk management requirements covering security and privacy.

  • One or more certifications in Project Management or Enterprise Architecture frameworks such as SAFE, PRINCE2, or TOGAF.

  • Experience leading cloud migrations and cloud-native software development for mission-critical financial services applications.

  • Experience with mainframe modernization initiatives.