about 1 month ago
As a Custodian Mobile Patrol Officer you must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns.u00a0u00a0Main DutiesAttend work smartly and correctly dressed in uniform provided.Be responsible for theu00a0Mitieu00a0Mobile Services issued vehicle throughout the shiftCompletion of all necessary Paperwork associated with BS7984 & 7499Ensure all work is completed through theu00a0Merlin application provided via the Mitie mobile phone issued to youEnsure timely and accurate reporting of all incidents via theu00a0Merlinu00a0applicationReport any issues with the Smart Phone oru00a0Merlin Application.Report Accidents/Incidents tou00a0Mitec/Lifeline and your Service delivery Manager.Follow all Assignment Instructions when carrying out patrols or alarm attendance.Inform Service Delivery Manager of any changes required to Assignment Instructions.Ensure that holiday requests are booked with a minimum of 28 days notice.Take responsibility of Keys in relation to Key holding contracts for the duration of the shift.Carry out key checks in line with BS standards requirements at commencement and end of shift.Take responsibility of all beat chains/rings for mobile contracts for the duration of the shift.Check vehicle to ensure roadworthy at the commencement of each shift and complete required paperwork.Respond to missed check calls to ensure the safety of the officer on site and report back tou00a0Mitecu00a0with the outcome.
SIA Licence requiredLiterate and numerateKnowledge of Mobile Services is desirable, however not essential.Smart appearance and presentationResilient and tenaciousu201cCan dou201d approachFlexible and adaptableGood communicator u2013 verbal and writtenDriving licence essentialAble to work alone
Mitie was founded in 1987, Mitie is the UKu2019s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,500 people, 100+ office locations, and thousands of customers across the country, thereu2019s no limit to what you can achieve if you work for us.Values:Delivering the exceptional, every dayu2022 Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.u2022 Our promise to our people: a place to work where you can thrive and be your best every day.u2022 Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.u2022 Our culture u2013 our core values and how we behave:1. We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.2. We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.3. We go the extra mile: whether itu2019s keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.4. Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.5. Our customersu2019 business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.Behaviours:u2022 Knowledge of relevant proceduresu2022 Level of customer Serviceu2022 Team Playeru2022 Health and safety awareness and knowledgeu2022 CommunicationAt Mitie we know that u2018our diversity makes us strongeru2019. Weu2019re committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right.