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Custodial Operations Manager

Job Title: Custodial Operations Manager
Contract Type: Permanent
Location: Uttoxeter
Industry:
Salary: £30305 - £38257
Reference: Bike4Work
Job Published: February 23, 2021 12:21

Job Description

Job Description

Here at Serco, we are looking for a Custodial Operations Manager (COM) to join our Justice & Immigration team at HMP Dovegate, a prison based on the Staffordshire / Derbyshire border near Uttoxeter.

This is a role for someone who is looking to make a real difference and who understands that no two days are the same! As a designated COM you can be assigned to any role within the prison - what will never change is your commitment, enthusiasm and support of our prisoners through positivity and engagement.

You will line manage your team with a collaborative approach and promote Serco and the policy in all activities and behaviours by promoting diversity, decency, safety and reducing re-offending agendas.

A challenging, demanding varied role reporting into the Assistant Director and some of your duties will include :

  • Contributing to prisoner reports including sentence planning and parole reports when required.

  • Ensure that all staff supervise, manage and control prisoners decently, lawfully, safely and securely when carrying out activities.

  • Be responsible for incident management documentation and logging onto the Incident Monitoring & Performance System. (IPMS)

  • Ensure actions arising from audits, Her Majesty Inspectorate of Prisons for Scotland (HMIPS) inspections, local self-audits, etc. are delivered.

  • Plan staff rotas / self-rostering and work actively to plan and manage delivery of the regime.

  • Ensure all SPS standards and Service Delivery Indicators (SDIs) are implemented and managed within the relevant work area. What you'll need to do the role First and foremost, you will need to be qualified as a trained Prison Custody Officer and you will have attended an Assessment Centre. In addition, you must be able to clearly demonstrate evidence of a commitment to learning, whether on the job (i.e. projects, secondments, volunteering to lead work outside your role) and / or formal learning A critical accountability in this role is the line management of people to ensure they have the knowledge, skills and confidence to carry out their roles. You will embody the principles of dignity, decency and security, demonstrating these actively to colleagues, prisoners and all of our stakeholders. Why Serco Meaningful and vital work - You'll contribute to the reintegration of ex-offenders back into society, helping them to address the factors that influence criminal behaviour and lowering reoffending rates. A world of opportunity - With six prisons across the UK and a breadth of roles, you'll be wholeheartedly supported with development and career progression. Great people - You'll become an integral member of a well-defined and supportive team. who believe passionately in the value of our work.

  • Pension 6%

  • Childcare vouchers

  • Bike4Work scheme

  • Employee Assistance Programme

  • Chance to contribute to innovation in the public services / prisons sector

  • A company passionate about diversity and inclusion

  • Serco Benefits package