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Critical Engineer

  • Location


  • Sector:

    Facility / Cleaning

  • Job type:


  • Salary:

    Not Specified

  • Job ref:


  • Published:

    about 1 hour ago

  • Expiry date:


  • Client:


Job Description

  • To assist in the development of operational strategies and implementation processes to ensure contractual compliance and implementation relating to critical services associated with data/critical centres covering M&E, General maintenance

  • Attend client and Mitie meetings relating to technical operational performance and issues

  • To have responsibility to ensure the SLA and KPI contract requirements are met within the data centre and completed on time

  • Write switching Plans

  • Control Critical Interventions

  • To ensure operational implementation of procedures in line the clients resilience models

  • Proactively promote an ownership culture at all levels

  • Develop robust communication to ensure all stakeholders across the service delivery teams are engaged and central to the performance and behaviour objectives of the contract

  • Be responsible for reviewing all RAMS and present to the client teams

  • Achieve a high standard and quality of planned and reactive works


  • Operate and have extensive knowledge of LV/HV/Generators/UPS and Scada systems

  • Monitoring comprehensively building management systems

  • To carry out operations, maintenance and reactive events associated with the Critical Enviroments. Hands On.

  • To link very closely with the central administration team, line Manager, Compliance Manager and be aware of projects with any potential effects on critical services relating to the data centre environment.

  • Ensure the Critical Facility is fully statutory compliant.

  • Be Responsible for the continued monitoring, implementation and updating of SOP/EOP for critical systems.

  • To ensure the site Critical Spares are in stock, managed, rotated as necessary and record to ensure stock levels are correct accurate.

  • Escorting and management of subcontractors.

  • Issuing and control of permits

  • Ensure all sub contractors are effectively managed associated with a critical environment.

  • To ensure that Resilience is continually improved and driven on site.

  • Responsible for all persons on site conducting their business in a safe manner following H&S best practice.

  • Review CAFM and other systems to plan critical works in a risk adverse and efficient way

  • To ensure SLA's and KPI's met and produce accurate reporting to the Porfolio Manager.

  • Responsible for monitoring site the close out of actions following site audits and inspections

  • Continually review operating and emergency procedures, and initiate improvements, to minimise risk to client processes or speed recovery after breakdowns.

  • Maintain cleanliness across allocated plant to high standard

  • To understand and comply with all company policies and procedures

  • To comply with all Health and Safety policies and procedures, To pro-actively demonstrate and adhere to the Company's values of People, Passion, Fresh Thinking and Exciting Futures,

  • Follow Group and company policies and procedures at all times;

  • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;

  • Use all work equipment and personal PPE properly and in accordance with training received;

  • Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;

    This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.

Candidate Description

  • Recognised Apprenticeship and minimum 5 years critical Engineering experience.

  • Hold a relevant technical qualification with minimum ONC Electrical or equivavant. Must be AP LV minmum

  • AP 15 HV desirable or the compentency to obtain accredidation and appointment

  • Experience in the operation and maintenance of critical engineering systems and understands the full range of M & E equipment

  • Qualified in electrical discipline with a comprehensive understanding or critical installations.

  • Have a good understanding of mechanical and cooling systems.

  • IOSH

  • Professional and strategic approach to management of works and projects.

  • Analytical skills to interpret client requirements and produce desired results.

  • Customer focussed and respectful to promote healthy working relationship.

  • Promotes high level of team working and development of team spirit.

  • Sound knowledge of all aspects of Health & safety.

  • Leads by example.* Excellent understanding and knowledge of hard services provision in Data centres/Critical Enviroments

  • Must be able to communicate, motivate, control, organise and manage staff and contractors effectively. Must be prepared as and when required to cover other members of the Critical team including working shifts and weekends.

  • Organised and able to meet deadlines.

  • Conversant with relevant legislation and compliance issues

  • Ability to write reports.

  • Be pro-active and able to prioritise effectively

  • Demonstrable subcontractor management skills

  • Decision-maker.

  • Flexible approach

  • Good written and oral communication skills

Employer Description

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.