about 8 hours ago
The selected officer will be based at reception and conducting building internal patrols.
The selected candidate will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers ., allocated and collected when appropriate.
As the first point of contact for all customers and clients, the Security Officer must have geographically aware of their local surroundings.
Must be able to operate the phones, emails, IT systems, and Alarms and back Doors as required.
The Security Officer must be attentive and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services.
Reporting to the FM and Account Manager- they must record, report and escalate any issues that arise over the course of a shift..
Strong IT skills are a must for this role.
Door Supervision or Security Guarding License essential.
5 year work history Vetting essential before start position.
The Concierge will need to be a team player with an enthusiastic attitude.
The security officer should be able to work on own initiative.
Corporate Security experience.
Flexible Approach to work to suit business needs.
Excellent customer service skills
Ability to go above and beyond to support the client and visitors
Excellent communication skills are required both written and verbal.
It is important that the right candidate iis calm under pressure.
Understand the Health and Safety at Work Act, relevant Criminal, Civil Law and Police and Criminal Evidence Act
Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base. Values: Delivering the exceptional, every day
- Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day., Mitie has a great opportunity for a Security Concierge to join the Total Security Management Team in a corporate building in Edinburgh.