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Control Room Operator (Nights) Apply for this job

  • Location

    Hounslow

  • Sector:

    Security / Fire / Police

  • Job type:

    Permanent

  • Salary:

    £32652

  • Job ref:

    WRT-2021-09-22-6367A6A923E5

  • Published:

    2 days ago

  • Expiry date:

    2023-11-06

  • Client:

    Securitas

Job Description

Hi, we're Securitas, we guard and protect things, right now somewhere around the world someone's most important assets are being monitored and protected by our Security Teams. From maintaining a safe environment for fans at Wembley Stadium or monitoring CCTV for savers cash at a global Bank, through to guarding the real estate and construction workforce for one of the UK's largest Rail infrastructure projects, our Security Officers play an integral role in making people feel safe.

To provide a security service at the working location in line with the Assignment Instructions and customer requirements in order to protect the customer's employees, property and other assets. To deliver the highest levels of customer service which consistently demonstrate Securitas' core values of Integrity, Vigilance and Helpfulness

How you will make an impact as a Control Room Operator:

  • Observe and report, document all unusual/unsafe activity, and take appropriate action as required.

  • Report all building utility/ service/ life safety issues to the appropriate responders and Security Management.

  • Notify, assist and direct external emergency personnel and internal emergency response teams (ERT) as necessary.

  • Dispatch mobile or other patrol officers to check and/ or secure access areas into and onto client's premises, as well as, highly sensitive locations within the buildings.

  • Dispatch mobile or other patrol officers to service calls and emergency responses.

  • Monitor the movements and locations of security personnel in order to expedite service requests, emergency responses and to ensure employee safety.

  • Answer global multi-line telephones and dispatch security personnel via radio / other means as appropriate.

* Responsible for the operation and monitoring of all life safety, access control and loss prevention systems.

* Keep and or document detailed records of activities as they occur during the shift.

  • View CCTV displays for suspicious/unusual/ hazardous activities.

  • Prepare all required written reports, including but not limited to Operations Database, Incident Reports and all other required logs

  • Respond to system alarms and notifies the appropriate response resources as directed by SOPs

Candidate Description

  • Must hold a valid SIA Licence

  • Must have the right to work in the UK

  • Have a five-year checkable employment history

  • A full UK driving licence and own transport is desirable.

  • Excellent communication skills and a strong customer focus.

  • Be able to work independently as well as part of a team.

  • Be punctual and reliable.

  • Prior experience as a Control Room Operator in the Security industry

Employer Description

Here at Securitas we guard and protect a variety of clients across the globe, these range from banks, retail chains, and leisure venues through to corporate offices. Our employees play an integral role in making people feel safe. Securitas is encouraging and empowering diversity & inclusion in the workplace and has been recognised with both UK SuperBrand and UK Top Employer awards for 2019/20.

Our values are the foundation of our operations and the corporate culture is built on these values that help to shape a long-term, financially successful enterprise by creating value for customers, employees, and shareholders. They are summarized in three words: Integrity, Vigilance, and Helpfulness.

With our roots dating back to 1934, Securitas is one of the largest security service organizations in the world, we have around 150,000 clients, of which 150 are globally listed companies. We specialize in protecting corporate organizations, small to medium-sized businesses, and the public so a successful applicant will join an industry leader with over 370,000 employees, of which 9,500 are in the UK.

We are a company where you can develop your Security career, with access to training and the ability to gain professionally recognised qualifications so you can grow in confidence and take on more responsibility.

If you want to know more about why Securitas is the world's leading security group, and our continuing work in the diversity & inclusion space, simply visit: www.securitas.uk.com/en-GB/

Join the Securitas Team today!