about 19 hours ago
Provide support to the Contract Manager/Operations Manager by co-ordinating routine maintenance and additional project work.
To work with the regional operations team to ensure that service delivery objectives are understood and met.
Build effective relationships with the clients, ensuring good communication, answering queries and keeping them informed of operational activity and developments.
Identify opportunities for any additional works.
Work with the contracts and support teams to ensure that quotes are prepared and issued on time to clients
Ensuring that data systems and processes relating to operational activity and service delivery are properly are understood and utilised by operators.
To attend and fully participate in training and appraisal activities as required.
Ensure that all health and safety company procedures are adhered to.
In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by the Contracts Manager.
Holds relevant professional qualifications, and/or has relevant experience.
Can demonstrate knowledge and understanding of Health, Safety, Environment and Quality systems and the management of safe systems of work associated with the role and work environment.
Able to represent MITIE effectively at both internal and external meetings
Can demonstrate understanding and experience in planning and supervising static and multi-site maintenance works
Able to lead, motivate and manage teams safely and effectively
Be a self-starter willing to take the initiative when necessary and be able to work well within a team to create a positive and safe working environment
Have an understanding of the need for attention to detail in service delivery and be able to generate this attitude within the operational teams
Have a positive and professional attitude towards clients and staff
Flexibility over working hours
Driving licence essential
Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.