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Contract Adminstrator

  • Location


  • Sector:

    Facility / Cleaning

  • Job type:


  • Salary:

    Not Specified

  • Job ref:


  • Published:

    9 days ago

  • Expiry date:


  • Client:


Job Description

Job objectives and responsibilities:

  • To carryout duties in compliance with Mitie Policies and Procedures

  • To perform tasks in a professional manner to a suitable standard to meet both Client and Mitie expectations

  • Compliance with Health and Safety policy/legislation

  • To ensure that so far as is reasonably practicable Mitie reacts efficiently and effectively in line with client SLA's and KPI's

  • To ensure the effective planning of reactive tasks and the allocating of ppm tasks using standard times and utilisation tools for the field delivery Team.

  • Administration Tasks: + Basic admin tasks - emails, telephone, printing + Customer Service to include - job updates, queries, general information + Raising jobs and SLA review of task + Requesting quotes and submitting them updating the quote log + Raising PO's, supporting approve to pay and PO uplifts + Ordering parts checking value for money + Stationary + Filing / Uploading certificates in activity folders and Maximo + Compliance Site Folders and Certification + Share Point management + Engineer support i.e. PDA's, Timesheets, correcting job assignments, pay queries, general enquiries + Security clearance for staff, and contractors where applicable through both Mitie and Thales systems + Team building and engagement i.e. birthdays, events etc.

  • Support FM, AFM and supervisor on the following: + Support cover when FM, AFM and Supervisor are out of office + Scheduling contractor works PPM's and Reactive works + Close down PPM's for subcontractors + Works with suppliers chasing updates, certificates, paperwork, general enquiries + Training documents and TBT sheets oversight and document management + Chasing accounts to support weekly WIP and billing

  • Projects - Minor site projects works supporting site functionality and administration.

Candidate Description

  • Excellent PC knowledge - Excel, Word, Email

  • Good organisation and administration skills

  • Accuracy and attention to detail

  • Excellent communication/interpersonal skills

  • Ability to liaise at all levels using tact and diplomacy

  • Enthusiastic with positive "can do" approach

  • Work well during times of pressure

  • Calm nature - even temperament

  • A knowledge of the hard services and Facilities Management sectors is desirable but not essential

  • High level of motivation

  • Excellent organisational and planning skills

  • Problem Solver

  • Ability to multi-task

Employer Description

Mitie was founded in 1987, Mitie is the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there's no limit to what you can achieve if you work for us.