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Community Care Officer

  • Location

    Hemel Hempstead

  • Sector:

    Business services

  • Job type:


  • Salary:


  • Job ref:

    155258, Bike4Work

  • Published:

    1 day ago

  • Expiry date:


  • Client:

    Serco Group Plc

Job Description

Serco is currently recruiting for a full time Community Care Officer (CCO). As a CCO you will be a key member of the service providing advice and guidance to citizens, undertaking assessments in the community. Using person-centred approaches you will produce holistic solutions to problems and challenges encountered by our clients in their daily living. Providing support, advice and assisting in finding appropriate community and universal services.

You will assess citizens who may require Adult Care and Support. Assist in the provision of advice and information to citizens, and other stakeholders, effectively identify and report safeguarding incidents and recognise need for Mental Capacity Assessments and be risk aware.

You will be required to maintain accurate written and electronic records and performance information whilst working within an equality of opportunity framework, recognising difference and diversity and to conduct themselves in an appropriate anti-discriminatory manner

To be successful in the role you will show confidentiality in all aspects of the work relating to customers and patient detail whether verbally or by electronic systems.

Candidate Description

A full driving licence is essential for this role as you will be required to travel within the local community. You must have experience of working within a social care or care provider environment and have strong use of IT systems and the customer information system.

Due to the nature of the role you must be willing to undertake generic and specialist training as required and maintain an ongoing commitment to continuing professional development (CPD).

Why Serco?

Meaningful and vital work: The nature of our business means you will do interesting work that matters - delivering essential services that truly touch people's lives;

A world of opportunity: Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways;

Great people: We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.

Application Description

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.