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Communications Co-ordinator - Retail

Job Title: Communications Co-ordinator - Retail
Contract Type: Permanent
Location: Bon-y-maen
Salary: Not Specified
Reference: WRT-2020-11-16-2902C3874A95
Job Published: November 16, 2020 23:01

Job Description

Job Description

Tesco Maintenance have a great opportunity for a Communications Coordinator to work as part of our Maintenance Support team. We're open on location - some travel will be needed but you could work out of one of our offices or flexibly from home. At Tesco, our stores and offices couldn't function without the support of our Maintenance Team. A Communications and Engagement Advisor for Tesco Maintenance provides clear and timely communication to colleagues in maintenance helping them feel informed, valued and engaged.,

  • Working with stakeholders in maintenance, business support and retail to support the delivery of projects that have a comms impact e.g. roll out of new training to store through to the launch of seasonal plans.

  • Building a communication campaign to ensure maximum store participation and engagement in the maintenance perception survey.

  • Writing communication and using different channels to best engage the teams we work with.

  • Making sure our messages are consistent across multiple channels and relevant to the audience.

  • Managing stakeholders; ensuring they are engaged on what is happening and they have clarity on their role.

  • Developing templates and ways of working to ensure updates to the store and maintenance team are simple, timely and engage well.

  • Preparing presentations for the maintenance leadership team that help engage stakeholders on the work we're doing e.g. e zoom calls, channel events

  • Updating the maintenance and retail activity planner; keeping it updated and live.

  • Seeking out, listening and responding to feedback from retail, business support and maintenance

  • Co-ordinating roadshows and other events for colleagues in maintenance; c.1900 colleagues

  • Maintaining your expertise; we're looking for someone who is passionate about their development.

Candidate Description

  • Great written and verbal communication skills.

  • Attention to detail is key as is making sure your communication is engaging to read/ listen to.

  • Media experience; editing videos to a high quality.

  • Experience using different platforms such as SharePoint, Page Tiger and Elucidat is desirable.

  • Project management skills are key to ensure successful delivery of projects and comms campaigns

    Experience relevant for this job:

  • Good partnering skills; proven track record building trusted and credible relationships

  • Responsive and a good self-starter

  • Curiosity about how things can be done better

  • Pride in getting things done well and thrives on working at speed.

  • Loves variety and is not easily fazed by changes to plans or last-minute requests., If successful we may invite you in for an interview at the location that you have applied to work in - for management roles there might be an initial telephone interview, before the face-to-face interview.

Employer Description

At Tesco Maintenance, it's our people that make us one of the leading retail maintenance providers in the UK. We operate in over 3,500 Tesco and One Stop stores, distribution centres, Tesco banks and head offices, to deliver first class maintenance and engineering solutions and support.

With our comprehensive induction and our technical competency plan, we invest in training for our field colleagues to have the right level of skills and expertise for each role to work safely and provide first-rate asset management across our estate. We create a culture where every colleague is competent, motivated and professional, maximising the level of support we offer to Tesco stores.

From multi-skilled, to technically-savvy technicians, we've got it covered. Our Operations and Maintenance Managers span the entirety of the UK; technically-minded individuals who support our field engineers to get the job done. Our Engineering team work internationally to introduce a broad spectrum of award-winning new technological initiatives; from compliance testing to refrigeration, security to sustainability.

Everything we do in Tesco Maintenance is focused on supporting continuous improvement to the overall shopping experience for our customers.