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Cleaning Manager

  • Location

    Barnard Castle

  • Sector:

    Facility / Cleaning

  • Job type:

    Permanent

  • Salary:

    £23000

  • Job ref:

    REF20305C

  • Published:

    about 15 hours ago

  • Expiry date:

    2022-12-09

  • Client:

    Mitie

Job Description

In your new role as a Cleaning Manager, you will be responsible for the below (the list is not exhaustive)

  • To perform any reasonable task as requested by the Support Services Manager

  • To ensure that all tasks are carried out in the correct manner, following any 'safe systems of work' & risk assessment' directions.

  • Wear the correct and appropriate P.P.E as specified .

  • To comply with all statutory GSK & Mitie Health & Safety regulations.

  • To comply with all statutory GSK & Mitie site rules & regulations

  • To comply with all GSK & Mitie security regulations for cleaning materials, equipment and buildings.

  • To provide high personal standards of work /performance, personal hygiene and appearance.

  • To report any complaints / incidents of accidents, fire, theft or loss, damage or any other irregularities and take action if practicable

  • To attend and complete all Mitie meetings and training courses as requested.

  • To complete all GSK My Learning Curricular Requirements

  • Ensure My Learning is current and up to date on a weekly basis

  • To ensure that communication is constant.

  • Maintain stock levels were appropriate

  • Responsible for the management and attendance of all shifts AM / PM and nights

  • To supervise and monitor the team's activity in all areas (including GMP and non GMP) and ensure that the required standards are adhered to and Health & Safety procedures are followed

  • To monitor standards in all aspects of cleaning delivery and put in place necessary corrective plans to demonstrate compliance and rectification

  • Ensure all necessary Quality, Health & safety processes and procedures are adhered to

  • Ensure all Risk Assessments, Method Statements and COSHH information is current and support with updating and training out

  • To support site in the preparation of external, internal audits and events

  • To provide daily feedback to the Support Service Manager and GSK facilities team regarding issues on cleaning activity's

  • To conduct and or attend daily accountability team briefings

  • To be available to attend regular night shift briefings to ensure all cleaning operatives are aware of key deliverables

  • To log, organize & ensure completion of all GMP support cleans

  • To organize and maintain the absence record on site including sickness and holidays, etc

  • Ensure the delivery of cleaning, meets the agreed standards / Site specifications through the completion of cleaning schedules

  • Ensure all areas are maintained by operatives/supervisors/team leaders completing job schedules / documentation

  • Ensure all work orders are completed correctly and respond quickly and efficiently in responding to issues and ensure they are returned in a timely manner

  • Develop and train new starters / operatives on required cleaning methods /standards, aiming to achieve optimum standards of performance

  • Recruit, induct, train and motivate staff to achieve required standards of performance

  • Monitor standards of cleaning across site through quality checks and retrain where necessary

  • To monitor all cleaning machinery onsite to ensure that testing and repairs & maintenance are reported appropriately to the client

  • Responsible for managing conduct and poor performance

  • Conduct annual appraisals to all direct reports

  • Provide guidance and support to site clients

  • Manage the client relationship and ensure a high level of service performance by the company

  • Liaise with colleagues to identify opportunities for improvement

  • Liaise with Customers and Clients as required

  • Attend any on-site meetings if required

  • Organize any additional cleaning and associated tasks as required, and any overtime that may be required within a reasonable timescale

  • Ensure work is carried out within budgeted operational hours

  • To monitor the use of overtime and additional work in line with budget

  • To monitor staff productivity and work with site to ensure resource levels are maintained at a suitable level to maintain standards

  • Flexible approach to working hours.

Candidate Description

In order to be successful in this role you must have proven customer focus and service skills with good awareness of health and safety legislation and at least 5 years experience of managing a cleaning team of 30+ employees. You must be able to work for own initiative with good organisational and communication skills. You must fall into the required shift pattern as deemed suitable to meet contractual requirements and have a flexible approach to the role.

Employer Description

At Mitie, you will be working for the UK's leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. You will be part of a workforce with over 77,000 people, 100+ office locations, and thousands of customers across the country, there is no limit to what you can achieve if you work for us.