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Change & Communications Manager

  • Location


  • Sector:

    Trade / Retail

  • Job type:


  • Salary:

    Not Specified

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Client:


Job Description

This role works as part of the Change Management team to support the EMEA regional Change Leads on delivery of change activities across a portfolio of assigned projects. The successful candidate will have a good knowledge of change management and understands how to leverage key stakeholders to implement changes across large complex global projects. This role will be responsible for supporting the team across a portfolio of projects/programs in varying global regions., Support the Change Leads across a number of projects. Assisting with the development of change management strategy and plans. Supporting the development of communication and training strategies and plans including conducting background research and content development to support finance projects and initiatives.

Assesses changes occurring across projects and plans change management activities accordingly:

  • Impact assessment: To take part in the workshops and create a change impact assessment.

  • User group: To mobilise and help support user group/ change agents to input into process design and help promote and embed the change across projects.

  • Communications: To develop a communications strategy and work with the internal communications team to build and deliver a communications plan.

  • Stakeholder engagement: Own and develop a stakeholder communication map and ensure that stakeholders are regularly consulted with and feel listed to and engaged by the programme

  • Business Readiness: To ensure the business is ready to change on the proposed go live dates.

  • Training strategy: To support in the development of a training strategy and plan for change impacted employees, managers and local teams

    Translates project information and data into compelling visuals that support project/initiatives' business objectives.

    Designs and executes communications programs to drive employee engagement.

    Builds collaboration between members of various departments including, but not limited to, Finance, Digital & Technology, Marketing, Procurement, People/HR and external vendors.

    Performs other duties as assigned., Also provides informal assistance such as technical guidance, and/or training to coworkers. Coordinates and assigns tasks to co-workers within a work unit and/or project.

Candidate Description

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required., Bachelor's Degree (BA/BS) or equivalent in Communications, Public Relations, Marketing, or related field. Master's Degree preferred. Previous experience working in a similar capacity preferred., Strong computer skills, including specific knowledge of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, etc.). Experience in Smartsheet an asset., Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines.