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CCTV Control room Officer

Job Title: CCTV Control room Officer
Contract Type: Permanent
Location: Glasgow
Salary: Not Specified
Reference: REF11813K
Job Published: February 23, 2021 12:20

Job Description

Job Description

We have an exciting opportunity for experienced CCTV operators to work within one of two locations with Glasgows premier transport company. The locations consist of a city centre bus station and a subway CCTV system. Both are monitoring and reporting positions and we have two to three positions available for immediate start soon as screening has cleared.

You will be expected, as a controller to show complete dedication to the role, the role will involve all aspects of control room based duties such as monitoring CCTV, dealing with alarm activations, communication with staff, contractors and emergency services providing a customer focused control room service.

Main Duties

  • Monitoring and operating the site CCTV systems including associated reports.

  • Respond to emergency situations & liaise with emergency services.

  • Reporting and associated paperwork & documentation including detailed handovers.

  • Conduct CCTV patrols to remote locations across the city as well as the main areas stationed on.

  • Working together with the site security team, Supervisors and customers managers to ensure we maintain the station and systems safety and security for the customer and clients.

  • Operating the client and company procedures and processes.

  • Managing the fire alarm tests, monitoring & evacuation procedure.

  • Defect reporting and associated actions and follow ups.

  • Maintain the standards of the Security for access / egress and visitor regulation.

  • To respond to requests & resolve issues within the agreed SLA time frames.