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C01 £9.38-36Hrs Retail Security Officer

Job Title: C01 £9.38-36Hrs Retail Security Officer
Contract Type: Permanent
Location: Wrexham
Salary: £19510 - £74880
Reference: C01, 227303496-2
Job Published: February 25, 2021 11:53

Job Description

Job Description

To deliver results for their identified area that meets or exceeds the budget and service delivery requirements through full responsibility and accountability for:

  • To protect customers and colleagues from physical and verbal abuse *To deter violence and public order offences

  • To patrol the store and other areas and to undertake checks in accordance with the site assignment instructions

  • To deter till snatchers, trolley push outs and other bulk thefts

  • To record any suspicious activity on to an incident report ensuring the correct information is captured using the SMART system and store management are informed

  • Dealing with any difficult situations that arise in a safe and professional manner

  • To be conversant with the Electronic Article Surveillance tagging system and complete regular checks of tagging standards

  • Monitoring the store CCTV where appropriate

  • Complete retrospective CCTV reviews focusing on shrinkage

  • To be clean, tidy and properly dressed wearing full uniform, Sainsbury's name badge. This should also include an SIA licence (s), identity badge, which all must be valid.

  • To understand and always implement the 'Ways of Working'

  • Liaise with the store management teams giving clear and concise feedback

  • Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store

  • Completing reports by recording observations, information, occurrences and surveillance activities using SMART

  • Utilise all equipment and technology to their fullest potential to maximise the impact upon security and stores losses

  • To report all incidents fully by the end of the shift using the SMART system

  • To wear and activate BWCCTV in accordance with company procedures

  • Ensuring behaviours and situations that endanger the health and safety and well being of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies