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Assistant Digital Analyst

Job Title: Assistant Digital Analyst
Location: Belfast
Industry:
Salary: £23920
Reference: ambc
Job Published: March 01, 2021 11:54

Job Description

Job Description

Apple Recruitment are seeking to recruit a temporary assistant digital analyst for our public sectors clients software update project. The role is based in Belfast city centre. 37 hours a week 08:30- 17:00, Rate of pay- £11.50 an hour.

Initial period 10/02/2021- 30/04/2021 with potential to extend.

The focus of this temporary assignment is primarily in the area of Desktop and Networking Support. The role is to assist with the rollout of upgrades to the council’s network and desktop equipment, and includes driving the assigned council vehicle (alone, in order to ensure personal safety in relation to the ongoing situation with Covid-19 (Coronavirus)) to the various remote sites.

Summary of responsibilities and personal duties

  1. Undertake work in one or more of the following areas:- - Desktop support;
  • Network administration and support;

  • Service desk support;

  • Training;

  • Software development;

  • Package acquisition and implementation;

  • Post implementation support; and

  • System configuration and security.

  1. Contribute to or draw up work plans for assigned work as directed.

  2. Keep detailed records of own time and assist with performance monitoring and targeting to ensure the delivery of work to quality, time and budget.

  3. Develop skills in planning, designing, preparing and producing documentation to support the promotion, use and maintenance of information systems.

  4. Develop and maintain information systems skills and knowledge.

  5. Ensure all work is carried out in accordance with organisational standards and procedures.

  6. Assist customers with IS/IT needs at a wide variety of remote council sites across the city.

  7. To participate as directed in the council’s selection interview procedure.

  8. To act in accordance with the council and departmental policies and procedures including customer care; equal opportunities; health and safety; safeguarding and any pertinent legislation.

  9. To participate in all induction and in-service training provided by Belfast City Council and in the induction and support of all newly appointed staff and other human resource management procedures as appropriate.

  10. To undertake the duties of the post in such a way as to enhance and protect the reputation and public profile of the council.


Essential criteria

Qualifications and experience

Applicants must, as at the closing date for receipt of application forms:

• possess a full, current driving licence which enables them to drive in Northern Ireland

• have five GCSEs (grades A-C) including English, or equivalent qualifications; and

• be able to demonstrate on the application form, by providing personal and specific examples, at least one year’s relevant experience in information systems and technology.

Special skills and attributes

Technical skills: Experience of PC Builds, network protocols and cabling, practical troubleshooting and problem analysis techniques.

Communication skills; the ability to communicate clearly, in oral and written form, in a variety of situations and contribute positively to meetings and discussions.

Customer care skills; the ability to deal with customers in a professional manner and to have an understanding of customer care principles and practice with the ability to provide advice and information to a variety of people.

Organisational skills; the ability to work on your own to agreed time and targets to achieve objectives and the ability to work with varied or conflicting priorities.

Analytical skills; the ability to adapt to new ideas and circumstances while working under pressure or to tight deadlines.

Candidate Description

Qualifications and experience

Applicants must, as at the closing date for receipt of application forms:

  • possess a full, current driving licence which enables them to drive in Northern Ireland

  • have five GCSEs (grades A-C) including English, or equivalent qualifications; and

  • be able to demonstrate on the application form, by providing personal and specific examples, at least one year's relevant experience in information systems and technology.

    Special skills and attributes

    Technical skills: Experience of PC Builds, network protocols and cabling, practical troubleshooting and problem analysis techniques.

    Communication skills; the ability to communicate clearly, in oral and written form, in a variety of situations and contribute positively to meetings and discussions.

    Customer care skills; the ability to deal with customers in a professional manner and to have an understanding of customer care principles and practice with the ability to provide advice and information to a variety of people.

    Organisational skills; the ability to work on your own to agreed time and targets to achieve objectives and the ability to work with varied or conflicting priorities.

    Analytical skills; the ability to adapt to new ideas and circumstances while working under pressure or to tight deadlines.