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Business Analyst - VIVO

  • Location


  • Sector:

    Business services

  • Job type:


  • Salary:

    Not Specified

  • Job ref:


  • Published:

    about 3 hours ago

  • Expiry date:


  • Client:

    Serco Group Plc

Job Description

This role will lead analysis and change of VIVO's FM Service Applications focused on Computer Aided Facilities Management (CAFM). It will be responsible for ensuring that the systems are effective and meet the requirements of the business and other stakeholder / user groups, delivering against performance KPIs and with an exceptional level of data integrity. It will also work in a collaborative manner with any relevant 3rd party providers.

Candidate Description

Extensive knowledge of large-scale CAFM systems such as IBM Maximo (preferred), Planon, FSI Concept or similar Appreciation of Information Security standards including Cyber Essentials Plus (CES+), ISO27001 and equivalent MOD defence standards IT Service Management in line with the ITIL framework covering Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement Understanding of Data Protection principles Good grasp of Facilities Management and Asset Management principles

Skills: Agile Development principles Thorough requirement gathering skills Strong interpersonal skills and the ability to influence, persuade and communicate at all levels within the organisation and with local, regional and national stakeholders

Experience: Experience of delivery across a multi-site environment Experience of dealing with 3rd party suppliers, and resolving challenges that arise Experience in a similar FM environment would be beneficial

Employer Description

VIVO, a 50:50 joint venture between Serco and ENGIE, has been awarded places on the Defence FM and Housing Maintenance framework contracts.

VIVO embodies both experience and innovation. It combines Serco's comprehensive track record delivering engineering, technical and FM services to the UK MOD for over 55 years with ENGIE's market leading FM, energy, asset optimisation and regeneration capabilities.

Within VIVO, we are currently looking to recruit for an experienced Business Analyst on a permanent basis.