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Brand Standards Coach

Job Title: Brand Standards Coach
Contract Type: Permanent
Location: Swindon
Start Date: ASAP
Reference: 664664
Job Published: December 03, 2019 11:13

Job Description

With Passion & Determination join us on our Costa Express Journey to enhance the brand within the UK.

As Brand Standards Coach, you’ll provide world-class on-site training sessions with newly installed or existing partners. Continually improving machine reliability, through accountability and ownership for all Costa Express equipment.

At Costa Express – we are always asking how we can do better in our growing business - we work at pace, sometimes dealing with ambiguity but always with a hands-on approach to making it better.

Maybe it’s because we’re so passionate about coffee, we really value a feeling of warmth in our team. We encourage trust and empower you to feel supported and make your own decisions. And we love a can-do attitude, boldness and the courage to create positive change.

You’re an inspirational trainer who really understands your audience and has an infectious determination to make it better. With strong operational knowledge coupled with your passion for coffee you’ll represent our Brand at site to deliver a consistent message.

You’ll also be;

Passionate about building and developing your network with internal and external stakeholders to deliver a quality product and experience;

Ability to handle and work with a variety of tools
Understanding of basic test and repair equipment
Good planning and organisational skills
Coaching and Facilitation skills
Resilient with strong influencing skills
Covering the SN postcode - Swindon
What you’ll be doing;

Providing world-class service to Costa Express by conducting on-site training sessions with newly installed or existing partners. You’ll also be;

Conduct thorough on-site audits at all identified Costa Express sites to make sure they meet our high operational standards
Continually improve the machine reliability, through accountability and ownership for all equipment
Improve site compliance and machine availability
Diagnose and resolve equipment faults as required.
Work with internal teams to reduce downtime and increase Cups Per Day (CPD)
We offer additional benefits:

Competitive salary & bonus
BUPA HealthcareJoin the Costa pension scheme
25% discount off Costa Coffee – but free when you’re working of course!
Career opportunities and personal development

Job ref:

21 Nov 2019

Applications close:
13 Dec 2019

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