Barista Maestro - Carlisle Parkhouse

Job Description

At Costa Coffee we are passionate about amazing coffee. As a Barista Maestro you'll inspire memorable moments for thousands of customers, creating a warm environment and delivering perfection. A bit about us… At the heart of Costa Coffee are our values; we believe in Passion, Warmth, Trust and Courage. We're the No 1 coffee brand in the UK for the 10th years in a row. At Costa, your part of a genuine and warm team that shares a love for coffee, and a desire to deliver great experiences to our customers, our communities and to our people. A bit about the role… As a Barista Maestro's you'll work closely with the Store Manager, keeping customer service at the heart of everything you do, dedicated to creating incredible experiences for our customers

• Coach and support the team to deliver unbeatable experiences, while ensuring all procedures are followed, taking the lead on shift

• Deploy the team according to the trading pattern, ensuring right people right place to maximise sales

• Train and accredit new Barista's, inspiring their new adventure with Costa

• Manage the day to day operations of the store when required, being accountable in the absence of the Store Manager

• Implement new marketing POS, and brief the teams on new recipes / seasonal ranges to ensure continued excellence to maximise every opportunity

• Deliver health & safety, cleanliness and drive understanding and importance of the COSTA check

• From the quality of an espresso to the maintenance of equipment, to monthly coffee excellence scores, you'll drive the highest of standards every time

• Maintaining accurate stock levels and ensuring all on-site stock is well stored and persevered.

Candidate Description

You will have a passion for leading others and a desire to take on shared responsibility - because as we know it's all about working as a team, and of course you will really love delivering amazing coffee;

• A passion for coffee, customers and colleagues - because sharing your Latte art is a all part of the day job

• Constant desire to overachieve by turning knowledge into operational excellence

• Ability to embrace challenges in a fast-paced, team-driven environment

• Excellent interpersonal skills, and obsessive about customer service

• Career driven with a willingness to learn and be bold, brave and action-orientated

• Flexible approach can do attitude, as each day can offer exciting new challenges